Purchased incorrect version - refund possible?
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Hi there,
I browsed to your product in the marketplace, and was looking at the 5.7 version. When I went to the demo page, I decided to buy this, but somehow was navigated to the 5.6 version, which I purchased. It was only when I couldn't install that I realized there was an issue. I am going to buy the 5.7 version, as I think this add-on is perfect for what I am doing. Is there any way to get a refund on the 5.6 version? Thanks!
I browsed to your product in the marketplace, and was looking at the 5.7 version. When I went to the demo page, I decided to buy this, but somehow was navigated to the 5.6 version, which I purchased. It was only when I couldn't install that I realized there was an issue. I am going to buy the 5.7 version, as I think this add-on is perfect for what I am doing. Is there any way to get a refund on the 5.6 version? Thanks!
Type: | Pre-Sale |
---|---|
Status: | Resolved |
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Hello,
Sorry for the not-so-quick answer, the time difference did it :)
Of course I'll grant you a refund.
If you like the gallery and you have the time I'd really appreciate a review. You can do that herehttp://www.concrete5.org/marketplace/addons/touch-gallery1/reviews...
Many thanks
Nour
Sorry for the not-so-quick answer, the time difference did it :)
Of course I'll grant you a refund.
If you like the gallery and you have the time I'd really appreciate a review. You can do that herehttp://www.concrete5.org/marketplace/addons/touch-gallery1/reviews...
Many thanks
Nour