I haven't done anything out of the ordinary with the latest version of concrete with a fresh install on Godaddy server. But after working perfectly for a few weeks, suddenly the 'add content' box is blank. I can delete blocks but when I try to add a new block and add content, it just pulls up the window frame and no content.. What happened?
difficult to help..
May 09, 2009 at 9:05 AM
Without being able to reproduce your problem, it's pretty much impossible to help you..
Did you check for javascript errors? Server log? Any php error?
Did you check for javascript errors? Server log? Any php error?
very difficult
May 09, 2009 at 12:48 PM
As Remo says it tends to be a javascript/php error. Try using the Firebug plugin in Firefox to see what is happening. As you are with GoDaddy I think you are able to roll your own PHP.INI file. You could try adding the following
error_reporting = E_ALL
log_errors = on
error_log = /home/content/p/a/t/pathto/html/error_log
Good Luck
X
error_reporting = E_ALL
log_errors = on
error_log = /home/content/p/a/t/pathto/html/error_log
Good Luck
X
Any blocks in the local blocks/ directory
May 09, 2009 at 1:51 PM
Are there any blocks in the web root blocks directory? Any custom templates? Could there be a content/ folder in your root block's directory that's empty, or something along those lines?
Usually, if TinyMCE fails for some reason, you'll just get a textarea, with the toolbar from concrete5 still in place. The fact that you're getting a completely blank "add" form makes me think that the system can't even find your content add.php file, for some reason.
In the dashboard, is your error reporting level set to "Development" or "Production" ? You should set it to "Development" to print out errors - that might help.
Usually, if TinyMCE fails for some reason, you'll just get a textarea, with the toolbar from concrete5 still in place. The fact that you're getting a completely blank "add" form makes me think that the system can't even find your content add.php file, for some reason.
In the dashboard, is your error reporting level set to "Development" or "Production" ? You should set it to "Development" to print out errors - that might help.
Same issue for me
Jul 15, 2009 at 8:06 PM
I am unable to add new blocks. I can edit old blocks.
I have purchased and installed the "gallery" package from the C5 marketplace.
I have purchased and installed the "gallery" package from the C5 marketplace.
Didn't finish my previous post
Jul 15, 2009 at 8:07 PM
I'm no PHP expert, but I'll change from production to development. We're using hostmonster for our site.
One addition
Jul 15, 2009 at 8:09 PM
Once I get into the blank content box, I can click "Dashboard" but it requires me to log back in. Maybe that's just a red herring.
super weird
Jul 16, 2009 at 1:04 AM
can you add/edit other block types (like the image gallery?)
can you still edit old content blocks?
do you get anything similar on our demo servers at http://getconcrete5.com/demo?
Do you have a lot of plugins installed in firefox? sometimes they mess around with tinyMCE
can you still edit old content blocks?
do you get anything similar on our demo servers at http://getconcrete5.com/demo?
Do you have a lot of plugins installed in firefox? sometimes they mess around with tinyMCE
Checked the other browsers
Jul 16, 2009 at 1:48 PM
I am able to edit old content in any browser (IE, Opera, Firefox, Firefox Safe Mode).
I cannot add new content from any block in Firefox or IE, but I can add a HTML and Markdown blocks in Opera.
Any thoughts?
I cannot add new content from any block in Firefox or IE, but I can add a HTML and Markdown blocks in Opera.
Any thoughts?
super odd
Jul 16, 2009 at 1:53 PM
did you perhaps turn advanced permissions mode on? not sure how that could produce this weirdness but its a potential...<Scratching head>
How do I turn on advanced permission?
Jul 16, 2009 at 2:30 PM
Is it something on config/site.php? If so, then no, I definitely haven't done that.
More information
Jul 16, 2009 at 3:11 PM
I was able to create a clean install in another folder, copied my blocks, themes and packages, and everything works except for the home page.
This is the error I get.
Fatal error: Call to a member function getPackageHandle() on a non-object in /home/rediserv/public_html/Redi/concrete/libraries/loader.php on line 270
Does that help?
This is the error I get.
Fatal error: Call to a member function getPackageHandle() on a non-object in /home/rediserv/public_html/Redi/concrete/libraries/loader.php on line 270
Does that help?
Do you still have add.php?
Jul 16, 2009 at 3:31 PM
Maybe somehow your add.php file in /concrete/blocks/content/ was deleted? That could maybe explain it...
Really I'd need a login on your site to be able to check for sure what's going on... But it's a thought anyway.
Really I'd need a login on your site to be able to check for sure what's going on... But it's a thought anyway.
bizzare..
Jul 16, 2009 at 3:22 PM
do you have any individual pages where you CAN use the content editor on an existing block but you cant add a new one? someone in the chat room pointed out it could be some CSS that somehow got on a specific page..
So, it's fixed now
Jul 17, 2009 at 12:18 AM
I'm no expert as to why this would fix it, but when I deleted , and turned off pretty URLs, everything was peachy (except that my URLs all have index.php in them, but I can live with that).
As for the rogue CSS... I suppose it's a possibility, but I haven't updated that for ages, and all the pages use the same template and CSS (it's a fairly simple site after all).
<?php .htaccess ?>
As for the rogue CSS... I suppose it's a possibility, but I haven't updated that for ages, and all the pages use the same template and CSS (it's a fairly simple site after all).
Same
Feb 08, 2010 at 1:57 PM
I had the same issue crop up after I switched to pretty URLs. No problems till then.
Mine resolved
Feb 08, 2010 at 2:07 PM
I am not sure what it is but I just eliminated my .htaccess file and it worked. If thats a problem, someone let me know.
Update:
Jul 16, 2009 at 3:44 PM
I ended up reinstalling and it fixed the problem, I think it came from switching the interface from simple to advanced for some reason that corrupted it.. *shrug* anyway it's running okay now that I've completely re-copied the files and reinstalled.
Same issue
Jul 29, 2009 at 5:42 PM
I actually have the same issue as OP, however; I'm just starting on a new site and have not been able to add content at all thus. All other blocks work but adding new content brings up a blank box with the only options of 'cancel' and 'add'. Didn't anyone come to a resolution besides doing a complete reinstall (i've done this twice).
what browser
Aug 01, 2009 at 2:22 AM
what browser are you using? can you try a different one? It sounds like the javascript for TinyMCE isn't loading. There are certain firefox extensions that cause that.
-frz
-frz
answer
Aug 01, 2009 at 11:30 AM
Using firefox and tested, with same result, in all major browsers (IE 6-8, Saf, Chr, Op). Also disabled add-ons with same result: empty content WYSIWYG.
This is the 2nd site I've used C5 for, and it's the first with any problems at all. I love the system, just can't really figure this problem out.
This is the 2nd site I've used C5 for, and it's the first with any problems at all. I love the system, just can't really figure this problem out.





aaragon
Simple / Advanced / Office
I tried clearing all caches, browsers and concretes, I tried updating tinyMCE, I tried custom code suggested by a user for MCE, I tried reinstalling MCE, I tried removing all custom blocks that I have added from the marketplace. I'm currently re-copying all the site files now to see if that fixes it, but so far NOTHING. Also tried in Safari, firefox, and more. ALWAYS the add content section is blank