Potawatomi Hotel & Casino

The Challenge

The original website project for Potawatomi came with many challenges. With the old website on a complex CMS, the new website needed to communicate effectively with multiple stakeholders in a wide range of departments, across several locations. The big challenge was to provide specific groups and users the ability to perform only selected actions related to user management, including adding content, events, dining and updating user information. They also needed the ability for multi domain management.

Getting started with concrete5

The project began in 2009 with the strategic decision by the Casino to empower the managers of the many business units to update their own areas of the site with a tool that could balance power with ease of use. While Trivera has worked with several different content management systems, concrete5 was mutually determined to be the best choice for Potawatomi Hotel and Casino’s new site. A relative newcomer to the CMS arena at the time, concrete5’s array of powerful plug-ins, extensions and add-ons, plus an extremely user-friendly administrative interface made it an obvious choice.

Bilan Hockers — Potawatomi Senior Web Designer says:

I really am amazed how my mock-ups were able to be brought to life by Trivera’s developers and concrete5. Also, I was thrilled with Trivera’s feedback, communication and forward thinking.

Solution: Concrete5 fully integrated CMS

With all of their domains and content in one system, Potawatomi was able to better manage their internal workflow.

While Trivera has developed hundreds of complex websites and web-based applications for clients, using a variety of content management systems over their 20 years in business, the Potawatomi Hotel and Casino site was, and continues to be one of their most ambitious sites to date created using concrete5. The wide and varying business units within the Casino include several restaurants, entertainment venues, bingo hall, off-track betting room, table games and slot machines. The decision to use concrete5 as the platform to bring all those business units to the website proved to be the right one as the project launched, fully functioning on the originally scheduled launch date, on time, on scope and on budget.

Trivera President Tom Snyder added:

It’s amazing to see what happens when a great client, incredible talent, a proven process, mutual respect, hard work and a powerful CMS all come together.

In 2014, Trivera implemented a new look and adaptive design created by Potawatomi’s team. Plans are in place to relaunch a fully responsive version of the site in 2016 using version 5.7

In addition to the primary site at paysbig.com, Potawatomi Hotel and Casino also uses concrete5 to manage their employee intranet, and sites for two other annual events: The Hunting Moon Pow Wow and MKE NY Eve, a site that, using their experience with concrete5, the Potawatomi team was able to design and develop entirely themselves.

About Potawatomi Hotel and Casino:

Located at 1721 West Canal Street, Milwaukee, WI, Potawatomi Hotel Casino is the Midwest’s number one entertainment destination. With nearly 100 table games, 3,100 slot machines, 1,350-seat Bingo Hall, Poker Room and Off-Track Betting Room, and a 381 room hotel, the Casino offers thrilling action 24 hours a day, 7 days a week.

The Casino also has a 500-seat theater that features world-class entertainment and five unique restaurants including The Buffet, Dream Dance Steak, Wild Earth, The Fire Pit Sports Bar & Grill, Menomonee Valley Food Court and RuYi. For more information, visit paysbig.com.

About Trivera:

Located in the historic Menomonee Falls Mill building in suburban Milwaukee, WI, Trivera Interactive is one of the region’s oldest and most respected Web development, e-commerce and marketing firms. Since 1996, focusing first on website design and development, and branching out into email marketing, search engine optimization and Social Media, Trivera has been helping businesses and organizations all over the world use its unique combination of smart design and creative technology to leverage the web as a powerful brand reinforcing tool. Trivera clients include: Mitchell International Airport, Strattec Security Corporation, Badger Meter, University of Wisconsin - Milwaukee, Rogers Behavioral Health (concrete5 site to launch May 2016) and hundreds of others.