Can't log in my website account ! reset password also don't work!

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I am using bluehost and installed concrete5 through mojomarketplace, then I build a sample website.

But when I log out and try to log in again, it's notice that "You IP address has been banned".

I don't know why. So I choose "forgot password" try to reset it. I receive rest email and reset the password through the link inside. But I still can't log in by new password. Now the notice info is "Invalid username or password" !!!!!

What should I do?

 
MrKDilkington replied on at Permalink Reply
MrKDilkington
Hi WeiLi,

How many times did you try to log into your website?
https://www.concrete5.org/community/forums/5-7-discussion/ip-banned-...

Are you using a VPN or proxy?