Conversations not loading in Chrome
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I can't seem to track this one down.
I noticed in Google Chrome our conversations are not loading on any page they are included on. Is anyone else having this problem?
Conversations load fine in IE and Safari.
Chrome Error 1
"Uncaught ReferenceError: ConcreteEvent is not defined" in app.js
Relevant function appears to be:
Error 2:
"Uncaught TypeError: Cannot read property 'publish' of undefined" from Conversations.js ?
Obviously related to the fact that ConcreteEvent was not defined:
I noticed in Google Chrome our conversations are not loading on any page they are included on. Is anyone else having this problem?
Conversations load fine in IE and Safari.
Chrome Error 1
"Uncaught ReferenceError: ConcreteEvent is not defined" in app.js
Relevant function appears to be:
var Concrete=function(a,b){"use strict";function c(a,b){return a[b]}function d(a,b,e){b+="";var f="get"+b.substr(0,1).toUpperCase()+b.substr(1),g="set"+b.substr(0,1).toUpperCase()+b.substr(1);return"undefined"==typeof this[f]&&(this[f]=_.partial(c,a,b)),"undefined"==typeof this[g]&&(this[g]=_.partial(d,a,b)),a[b]=e,e}var e=b("html");return{editMode:null,event:a,createGetterSetters:function(a){var b=this;return b.getAttr=_.partial(c,a),b.setAttr=_.partial(d,a),_(a).each(function(a,c){b.setAttr(c,a)}),!0},forceRefresh:function(){e.hide(0,function(){b(this).show()})},"const":{}}}(ConcreteEvent,jQuery);
Error 2:
"Uncaught TypeError: Cannot read property 'publish' of undefined" from Conversations.js ?
Obviously related to the fact that ConcreteEvent was not defined:
this.publish("initializeConversation",{element:a,options:b})};d.fn=d.prototype={publish:function(a,c){c=c||{},c.ConcreteConversation=this,b.ConcreteEvent.publish(a,c)},
I am using Concrete 5.7.5.6
The Chrome version is 48.0.2564.97 (64 bit)
I am seeing the issue while logged in. I am getting reports from other users they have the same issues in Chrome but obviously, I'm not sure of the versions they are using.
I am just using Elemental theme.
The Chrome version is 48.0.2564.97 (64 bit)
I am seeing the issue while logged in. I am getting reports from other users they have the same issues in Chrome but obviously, I'm not sure of the versions they are using.
I am just using Elemental theme.
@idahoguy4life
I am using 5.7.5.6 and do not experience the issue in Chrome (logged in or logged out).
The first step would be updating to the most current version, 5.7.5.6.
When the conversations don't load, what do you see in their place?
Do they load in a Chrome incognito window?
I am using 5.7.5.6 and do not experience the issue in Chrome (logged in or logged out).
The first step would be updating to the most current version, 5.7.5.6.
When the conversations don't load, what do you see in their place?
Do they load in a Chrome incognito window?
Sorry, I upgraded the version and changed it in my post while you were replying. Same issue.
Also still same issue in Chrome Incognito. Local and Server cache has been cleared several times.
I did try something else that was interesting. The error goes away when I log in as a user that does not have the edit/admin bar and the conversation loads correctly. I am using advanced permissions if that makes a difference somehow?
In their place it just hangs on the "Loading Conversation [spinning loader]" message.
Also still same issue in Chrome Incognito. Local and Server cache has been cleared several times.
I did try something else that was interesting. The error goes away when I log in as a user that does not have the edit/admin bar and the conversation loads correctly. I am using advanced permissions if that makes a difference somehow?
In their place it just hangs on the "Loading Conversation [spinning loader]" message.
Weird...I turned off javascript and css cache and the problem went away. I turn it on and the problem returns.
What version of Chrome and concrete5 are you using?
Do you receive these errors while logged in, logged out, or both?
Are you using a custom theme?