Install 5.7.3.1 for second time. Why does this happend???

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I try install concrete 5.7.3.1 for the second time. First time all goes prefectly... after trouble i deleted all rotfiles, and all files in mysql database. And try a new installation... but when the installation comes to install blocks..its stop..and then this error message showes up...WHY.. someone out there that have some idea??

An exception occurred while executing 'INSERT INTO BlockTypes (btIgnorePageThemeGridFrameworkContainer, btHandle, btName, btDescription, btCopyWhenPropagate, btIncludeAll, btIsInternal, btSupportsInlineEdit, btSupportsInlineAdd, btInterfaceHeight, btInterfaceWidth, pkgID) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' with params [0, "core_area_layout", "Area Layout", "Proxy block for area layouts.", 0, 0, 1, 1, 1, "400", "400", 0]: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'core_area_layout' for key 'btHandle'.

Trace:
#0 /customers/6/4/f/goto-norway.no/httpd.www/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Statement.php(167): Doctrine\DBAL\DBALException::driverExceptionDuringQuery(Object(PDOException), 'INSERT INTO Blo...', Array) #1 /customers/6/4/f/goto-norway.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/Persisters/BasicEntityPersister.php(279): Doctrine\DBAL\Statement->execute() #2 /customers/6/4/f/goto-norway.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php(966): Doctrine\ORM\Persisters\BasicEntityPersister->executeInserts() #3 /customers/6/4/f/goto-norway.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php(335): Doctrine\ORM\UnitOfWork->executeInserts(Object(Doctrine\ORM\Mapping\ClassMetadata)) #4 /customers/6/4/f/goto-norway.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(389): Doctrine\ORM\UnitOfWork->commit(NULL) #5 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Block/BlockType/BlockType.php(178): Doctrine\ORM\EntityManager->flush() #6 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Backup/ContentImporter.php(406): Concrete\Core\Block\BlockType\BlockType::installBlockType('core_area_layou...') #7 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Backup/ContentImporter.php(73): Concrete\Core\Backup\ContentImporter->importBlockTypes(Object(SimpleXMLElement)) #8 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Backup/ContentImporter.php(60): Concrete\Core\Backup\ContentImporter->doImport(Object(SimpleXMLElement)) #9 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Package/StartingPointPackage.php(127): Concrete\Core\Backup\ContentImporter->importContentFile('/customers/6/4/...') #10 [internal function]: Concrete\Core\Package\StartingPointPackage->install_blocktypes() #11 /customers/6/4/f/goto-norway.no/httpd.www/concrete/controllers/install.php(286): call_user_func(Array) #12 [internal function]: Concrete\Controller\Install->run_routine('elemental_blank', 'install_blockty...') #13 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Controller/AbstractController.php(156): call_user_func_array(Array, Array) #14 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Routing/ControllerRouteCallback.php(25): Concrete\Core\Controller\AbstractController->runAction('run_routine', Array) #15 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Routing/Router.php(59): Concrete\Core\Routing\ControllerRouteCallback->execute(Object(Concrete\Core\Http\Request), Object(Concrete\Core\Routing\Route), Array) #16 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Support/Facade/Facade.php(116): Concrete\Core\Routing\Router->execute(Object(Concrete\Core\Routing\Route), Array) #17 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Application/Application.php(342): Concrete\Core\Support\Facade\Facade::__callStatic('execute', Array) #18 /customers/6/4/f/goto-norway.no/httpd.www/concrete/src/Application/Application.php(342): Concrete\Core\Support\Facade\Route::execute(Object(Concrete\Core\Routing\Route), Array) #19 /customers/6/4/f/goto-norway.no/httpd.www/concrete/bootstrap/start.php(196): Concrete\Core\Application\Application->dispatch(Object(Concrete\Core\Http\Request)) #20 /customers/6/4/f/goto-norway.no/httpd.www/concrete/dispatcher.php(36): require('/customers/6/4/...') #21 /customers/6/4/f/goto-norway.no/httpd.www/index.php(2): require('/customers/6/4/...') #22 {main}

entrenova
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MrKDilkington replied on at Permalink Reply
MrKDilkington
Hi entrenova,

Were these custom blocks or marketplace blocks?

Were they installed manually to the application folder or were they packages?
entrenova replied on at Permalink Reply
entrenova
Its the original installation og concrete 5.7.3.1 full install. The problem is... when i installed for the first time. The installation was sucessfully..no problems. But when i deleted concrete files on my server, and deleted all files in mysql ( with drop)...and after start installation for the second time...this error shows up...and it stop and the error shows up when the innstallation procedure come to install blocks
entrenova replied on at Permalink Best Answer Reply
entrenova
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entrenova replied on at Permalink Reply
entrenova
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elke replied on at Permalink Reply
i'm having the exact same problem. deleted everything from my server for a new install, now it won't install and has the same error as is mentioned above.
entrenova replied on at Permalink Reply
entrenova
yes its frustrating... and i have buy 2 new domain and get a fresh unused database, and there installation goes perfect. But..when you try for the second time in the same database after deleted everything - this happend??

But the most frustrating is that nowone who make this concrete 5.7.3.1 can come in here and comment this error - and thell what it is, and how to solve this error!!!
arlenesey replied on at Permalink Reply
arlenesey
In all fairness, it sounds like a problem with your host - not Concrete5. Especially if you could install it no problem the first time. Maybe you should be asking your hosting company for help?

Why did you even delete everything and start again, when it was working well?
arlenesey replied on at Permalink Reply
arlenesey
It also occurred to me that you say you "dropped" the files from your database. I would try with a brand new database, not an old one where stuff might still be lurking.
entrenova replied on at Permalink Reply
entrenova
I have ask my host tecnicals. They have found nothing wrong with the database. They also try to install concrete and get the same error, and said concrete do something with the database. As they say. If i dele the database files - the database would be like new again ready to install. But the error comes. again and again. Have try the same with Drupal. Install..delete all files in the database and install again. And get no trouble..The install goes perfect. Try wih two other cms the same operation, and never get the same errormessage - even how many times i delete the database and install again.
entrenova replied on at Permalink Reply
entrenova
I also get this error message often: An unexpected error occurred.
PHP Startup: XCache: Unable to initialize module Module compiled with module API=20121212 PHP compiled with module API=20131226 These options need to match

But when i click "go back" the error message is gone...but it come again, and again!!!
elke replied on at Permalink Reply
I get the exact same error. my server told me I need to disable xcache in concrete5, but I have no idea how to do that
entrenova replied on at Permalink Reply
entrenova
Now i have try to install in the same database - again with 5.7.3.1 and get the same errormessage.......and deleted my databasefiles again...delete all 5.7.3.1 files from hosted server...and try again, - but now - i install concrete 5.3.7 instead, and not 5.3.7.1 . And all is been install with no errormessage. So the conclusion is...THERE IS something wrong with 5.7.3.1 - !!!!!!!
arlenesey replied on at Permalink Reply
arlenesey
Well if you are satisfied that this is the case, okay.
But did you try with a fresh database? It takes 2 minutes max to create a new one. I would be interested to know if 5.7.3.1 doesn't install then.
Or is there some really important reason to keep the old one?
entrenova replied on at Permalink Reply
entrenova
My hostage serves has only one database, and cant make new ones. But now i have bought a new domain with a fresh database and shall try to do a new full installation there in a few minutes..i let you hear the resoult :-)
entrenova replied on at Permalink Reply
entrenova
No..Now tryed to install 5.7.3.1 in a new database on a new domain...and same resoult.... itsssss not go further.. it stops with Adding Block Types, and with this error message :

An exception occurred while executing 'INSERT INTO BlockTypes (btIgnorePageThemeGridFrameworkContainer, btHandle, btName, btDescription, btCopyWhenPropagate, btIncludeAll, btIsInternal, btSupportsInlineEdit, btSupportsInlineAdd, btInterfaceHeight, btInterfaceWidth, pkgID) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' with params [0, "core_area_layout", "Area Layout", "Proxy block for area layouts.", 0, 0, 1, 1, 1, "400", "400", 0]: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'core_area_layout' for key 'btHandle'.

Trace:
#0 /customers/c/5/b/ontravel.no/httpd.www/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Statement.php(167): Doctrine\DBAL\DBALException::driverExceptionDuringQuery(Object(PDOException), 'INSERT INTO Blo...', Array) #1 /customers/c/5/b/ontravel.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/Persisters/BasicEntityPersister.php(279): Doctrine\DBAL\Statement->execute() #2 /customers/c/5/b/ontravel.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php(966): Doctrine\ORM\Persisters\BasicEntityPersister->executeInserts() #3 /customers/c/5/b/ontravel.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php(335): Doctrine\ORM\UnitOfWork->executeInserts(Object(Doctrine\ORM\Mapping\ClassMetadata)) #4 /customers/c/5/b/ontravel.no/httpd.www/concrete/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(389): Doctrine\ORM\UnitOfWork->commit(NULL) #5 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Block/BlockType/BlockType.php(178): Doctrine\ORM\EntityManager->flush() #6 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Backup/ContentImporter.php(406): Concrete\Core\Block\BlockType\BlockType::installBlockType('core_area_layou...') #7 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Backup/ContentImporter.php(73): Concrete\Core\Backup\ContentImporter->importBlockTypes(Object(SimpleXMLElement)) #8 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Backup/ContentImporter.php(60): Concrete\Core\Backup\ContentImporter->doImport(Object(SimpleXMLElement)) #9 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Package/StartingPointPackage.php(127): Concrete\Core\Backup\ContentImporter->importContentFile('/customers/c/5/...') #10 [internal function]: Concrete\Core\Package\StartingPointPackage->install_blocktypes() #11 /customers/c/5/b/ontravel.no/httpd.www/concrete/controllers/install.php(286): call_user_func(Array) #12 [internal function]: Concrete\Controller\Install->run_routine('elemental_full', 'install_blockty...') #13 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Controller/AbstractController.php(156): call_user_func_array(Array, Array) #14 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Routing/ControllerRouteCallback.php(25): Concrete\Core\Controller\AbstractController->runAction('run_routine', Array) #15 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Routing/Router.php(59): Concrete\Core\Routing\ControllerRouteCallback->execute(Object(Concrete\Core\Http\Request), Object(Concrete\Core\Routing\Route), Array) #16 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Support/Facade/Facade.php(116): Concrete\Core\Routing\Router->execute(Object(Concrete\Core\Routing\Route), Array) #17 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Application/Application.php(342): Concrete\Core\Support\Facade\Facade::__callStatic('execute', Array) #18 /customers/c/5/b/ontravel.no/httpd.www/concrete/src/Application/Application.php(342): Concrete\Core\Support\Facade\Route::execute(Object(Concrete\Core\Routing\Route), Array) #19 /customers/c/5/b/ontravel.no/httpd.www/concrete/bootstrap/start.php(196): Concrete\Core\Application\Application->dispatch(Object(Concrete\Core\Http\Request)) #20 /customers/c/5/b/ontravel.no/httpd.www/concrete/dispatcher.php(36): require('/customers/c/5/...') #21 /customers/c/5/b/ontravel.no/httpd.www/index.php(2): require('/customers/c/5/...') #22 {main}
entrenova replied on at Permalink Reply
entrenova
And.. after updated 5.7.3 to 5.7.3.1 i get this error message everytime i open the page, or open some of the other pages on my site:

PHP Startup: XCache: Unable to initialize module Module compiled with module API=20121212 PHP compiled with module API=20131226 These options need to match
arlenesey replied on at Permalink Reply
arlenesey
I seriously believe it has to do with your hosting company.
I have installed C5 multiple times, and many versions. None has ever failed.
I am sure you are very frustrated!
Did you check that your hosting company fulfils these criteria:
http://www.concrete5.org/documentation/developers/5.7/installation/...
It is also odd that you have to purchase a new domain for each database. Very expensive!
Perhaps they can simply create a new one for you, and replace the old one?
I have started another thread asking on the Forum about this, and hopefully we get some answers...
Juha replied on at Permalink Reply
Juha
PHP Startup: XCache: Unable to initialize module Module compiled with module
API=20121212 PHP compiled with module API=20131226 These options need to match


This at least is a problem with your host. The XCache extensions is too old for the current PHP version and needs to be updated. Can't say if it's the cause of other problems.

The other error message is a bit strange. It's as if the BlockTypes table wasn't empty when Concrete5 installation starts. Do you have any way to verify that it is indeed empty, maybe by using PHPMyAdmin or some other tool?
elke replied on at Permalink Reply
i was with one.com and changed servers. no more problems.
and no more one.com.
ever again.