Issue editing uploaded files in File Manager

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Hi,

I have a v5.7.5.13 site and if you try and rotate images or resize them using the Edit option in the file manager it just freezes, but it does show the rotated image in the preview. You get the loading cursor and nothing else happens. You can still cancel by clicking cancel and it'll return to the File Manager.
Nothing in the logs, no errors in my console.

Running an NGINX server running PHP5.4. max_execution_time is set to 60s - do I need to extend this, is the process quite slow anyway?

Thanks
Dave

madesimplemedia
 
brandonmphoto replied on at Permalink Reply
I wish I had a solution for you but I am also dealing with the same issue when editing thumbnails from the file manager. Also seeing an infinite loading cursor. Walked away for about 30 minutes and that didn't make a difference. (Mostly wanted to post to get updates on this issue.)
madesimplemedia replied on at Permalink Reply
madesimplemedia
Hi,

Do you have some details about your server and what version of PHP etc?
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
This could be a an issue where php has insufficient memory to complete the task.
If you can, try increasing the memory available in php settings.
The amount of memory required to manipulate an image can be many more times the size of the image!
brandonmphoto replied on at Permalink Reply
I took your advice and got my host to increase the php memory. I am at my hosts limit without buying their business hosting package. Even with the adjustment made, editing thumbnails doesn't seem to work for me.
brandonmphoto replied on at Permalink Reply
I took your advice and got my host to increase the php memory. I am at my hosts limit without buying their business hosting package. Even with the adjustment made, editing thumbnails doesn't seem to work for me.