Rich Text Box not showing

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Hi,

Was wondering if someone could help, I have a site running the latest 5.7 release (5.7.4.2) and when I add a new content block to the site the rich text box tools don't show up, so I can add text but no controls so I can't save.

There is a workaround by inspecting the text box element it has a hidden submit box which can be used to save, and then editing the block brings up the full controls so I can save.

Anyone else had this issue?

 
MrKDilkington replied on at Permalink Reply
MrKDilkington
Hi Plexis,

Are you using a custom theme?

If you are using a custom theme, if you switch to the default Elemental theme, does the problem go away?
admin replied on at Permalink Reply
I just tried switching to Elemental - it made no difference and still shows the plain textarea.
admin replied on at Permalink Reply
Strangely, the behaviour has inexplicably resolved itself. I have a feeling that it could be to do with the browser caching the old javascript versions bundled with 5.7.3.1 (which I upgraded from) and once I'd opened the network tab in firebug, just to check that was getting all of the required scripts it seemed to work.
admin replied on at Permalink Reply
I get this too, on the same version. The page shows a textarea input box with a regular form submit button (hidden by element declared style attribute). I wondered if my css was interfering with this new version but it isn't.
There are no console errors thrown in firebug, however the website error log (apache) shows this when I entered the dashboard to check the configuration for the text editor (probably unrelated):
PHP Fatal error: Call to undefined method Concrete\\Core\\Application\\Service\\UserInterface\\Help::disableThisHelpNotification() in /var/www/concrete/concrete5.7.4.2/concrete/tools/help/dismiss.php on line 10, referer:http://mywebsiteurl.com/index.php/dashboard/system/basics/editor...