Unable to Edit Page Content
The error seems to have started when I used the Stacks & Blocks -> Block Types menu to delete all instances of a block from my website (the block was no longer working due to a 3rd party API change) and I was attempting to manually restore the block to working order. I could no longer remember where the various instances of the block were (I wanted only one instance in a universal location but had placed some elsewhere to test it). When I deleted the block instances, I returned to the home page where I was asked if I wanted to publish the latest changes. I clicked Apply(?) and then tried to edit the page but discovered the above mentioned issue.
Has anyone else experienced this? Is there a fix beyond wiping everything and starting over?
Fixes I have already tried -
clearing the cache
returning the Home page to the previous version
manually updating Concrete
uninstalling the block that I was trying to fix
reinstalling said block
uninstalling other blocks
installing other blocks
Was this a packaged block or a custom block in application/blocks?
While in edit mode, do you have any browser console errors?
TypeError: $(...).click(...) is not a function
ReferenceError: ConcreteEvent is not defined
TypeError: ConcretePanelManager is undefined
"I was attempting to manually restore the block to working order."
Did you modify any files?
Do you have any backups? Do you have access to web hosting tools for making backups?
If you make a full backup (files and database) first. I can take a look. This would require creating guest admin account details and sending it with server info in a private message.
I do not have any existing backups but do have access to the webhost & can manually make one.
Do you need access to the Concrete instance or the webhost (or both)?
A full backup is required before I take a look.
- your concrete5 site files
- a MySQL export of your concrete5 database
This allows me to safely change settings and modify files if needed. In the future, I recommend getting into a habit of making regular backups.
A guest admin account on your concrete5 install and web host control panel would work. The account passwords must be changed after I use them, this is very important.
This is a guess, but I think it is caused by bug: