Update Problem

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I checked one of my sites,http://hiddenpotentialsociety.ca,... the other day which has 5.6.3.2 and found 5.7.3.1 ready to install. I couldn't back of this forced upgrade so I filled out the information but got this message: 'Class '\Concrete\StartingPointPackage\Standard\Controller' not found'. After checking the file in ftp and finding no such file, I contacted my host Arvixe. But I'm not getting any satisfaction there. So I restored my previous version but now I can't access as administrator. I get this message:
Fatal error: Call to undefined method Page::requireAsset() in /home/oldjuggy/public_html/concrete/themes/concrete/view.php on line 7. I checked the this out on ftp but being a newbie I no idea how to edit this file and if in fact it would allow editing.
Previous to this I made no changes or attempt to upgrade being perfectly happy with the earlier version. I did however create a new site with the same host using 5.7.3.1.
Thanks for any help.
Cheers, Paul

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Korvin replied on at Permalink Reply
Korvin
Hey Paul,
Can you tell me which version you were upgrading from? Also, did you make a database backup before attempting the upgrade?
Korvin replied on at Permalink Reply
Korvin
I managed to track down this issue and fix it with this commit https://github.com/concrete5/concrete5-5.7.0/commit/4955fa...

Best wishes,
Korvin
senorsenior replied on at Permalink Reply
Thanks, Korvin. Yes, I made a database backup. I had version 5.6.3.2 and the forced upgrade was 5.7.3.1.
However, I'm back in business. My web host, Arvixe, did a 5.7.3.1 install and I manually transferred the docs etc. to the new site.
Thanks for taking an interest. I have another site with the older version and I'm going to upgrade shortly.
Cheers, Paul
mesuva replied on at Permalink Reply
mesuva
Just note here, you can't currently upgrade from 5.6.x to 5.7.x.

You have to either stick with 5.6.x (which continues to be great), or effectively port your content across to a fresh install of 5.7.
Korvin replied on at Permalink Reply
Korvin
I didn't realize that you were trying to upgrade from 5.6. There is no upgrade path from 5.6 to 5.7, how did you do the update?
senorsenior replied on at Permalink Reply
I had Arvixe support install 5.7.3.1 in a new folder in public _html‎ and transferred all the files manually then redirected the url. Being a newbie I wasn't ready to install on my own. Fortunately, the site didn't have many files. 
Cheers, Paul

Sent from my BlackBerry 10 smartphone on the TELUS network.
  Original Message  
From: concrete5 Community
Sent: Friday, January 23, 2015 12:34
To: [email protected]
Subject: Update Problem : 5.7 Discussion
leal replied on at Permalink Reply
My experience with problems trying to install C5.7 seem to be because i did somethings manually.

I was very successful installing C5.7 (no upgrade from C5.6) by putting the Concrete5.7.3.1.zip file directly onto website server (no unzipping prior) then using a SHS shell (I used pUTTY on a W7/64 environment) to then unzip the file.

Also - if there was a bad install, need to COMPLETELY remove all files, folders, and the items in the database (can keep the MySQL database - just clear it of everything - need an absolutely clean database for C5.7)

It that is done - going to your website should start the install.

If there is a problem..then I suspect something did not get cleaned up enough (that was my experience.) Need to have a very clean and empty house. C5.7 does not like to have (my experience) anything left over from a previous tenant - just clean empty rooms (but no folders either.)

Also - I found to NOT put the zip in a folder - just your websites root directory if you want the index.php not to be in a folder. The index.php gets installed wherever you put C5.7.

See here for more discussion - ok

https://www.concrete5.org/community/forums/installation/solving-conc...
senorsenior replied on at Permalink Reply
‎Thank you! Good information. 

Sent from my BlackBerry 10 smartphone on the TELUS network.
  Original Message  
From: concrete5 Community
Sent: Saturday, January 24, 2015 17:35
To: [email protected]
Subject: Update Problem : 5.7 Discussion