Adding files to file sets

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Hello,
I am trying to make a file set,
I created a file set called test,
I then went to file manager and checked the check boxes on a couple of pictures then in the dropdown selected sets checked the check box on the set test then pressed update but when I go to the set test there are no files in the set please help
# concrete5 Version
5.6.3.1

# concrete5 Packages
Are You A Human (1.0.1), Constants Driller (0.9.1), Cube Testimonials (1.0.6), Dealer Locator (1.5), Designer Content (3.1), Downloads List (1.4), Elegancia Onyx (1.0), Expand / Collapse (1.2.6), Google Docs Viewer (1.1), Iframe (1.0), Image Caption (1.5.1), List files from set (1.0.4), Login (1.1.1), Mega Menu (1.5.30), Multitrans (0.92), Next & Previous (1.02), Page List Teasers (1.2), Pagination (1.0.3.1), Print Page (1.4), reCAPTCHA (0.9.2), Registrant Group (1.1), Restore Automated Jobs (1.3), Restore Core Themes (0.9), SEO Analyzer (1.2), SEO Analyzer PRO (1.1), Sisimizi's Download Folder (1.0), Superfish (1.1.5), Theme Options Mobile Switcher (1.0), Thumbview Template (1.1.1), tnSpacer (1.3), Traffic & Statistics (3.08), Url Director (1.6.5), Vimeo Player (1.0.6).

# concrete5 Overrides
blocks/image_caption, blocks/rodtech_product_display, blocks/rodtech_before_after, languages/fr_FR, languages/site, languages/sl_SI

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off

# Server Software
Apache/2.2.27 (Unix) mod_ssl/2.2.27 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_perl/2.0.6 Perl/v5.10.1

# Server API
cgi-fcgi

# PHP Version
5.4.30

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, posix, Reflection, session, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, Zend Guard Loader, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 4M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200

markrodtech
View Replies:
frz replied on at Permalink Reply
frz
Hmm. works on a blank install for me, perhaps you're doing something different?
http://screencast.com/t/WoxwNTCB1IP...
markrodtech replied on at Permalink Reply
markrodtech
I did a fresh install
markrodtech replied on at Permalink Reply
markrodtech
I did a fresh install with no mods installed copied your video and still failed to show any files in the set ?
markrodtech replied on at Permalink Reply
markrodtech
I did a fresh install and still no joy
http://screencast.com/t/ouzS0brdN8LB...
markrodtech replied on at Permalink Reply
markrodtech
ok we did a fresh install downloaded from C5 and still had the same issue any ideas ?
frz replied on at Permalink Reply
frz
drat. that's awfully weird. ;-|

have you tried a different browser? Seems odd but it might be a ie/chrome issue...

what type of web server are you running? We don't really test for IIS so it could be something like that.

can anyone else reproduce this? I can't here.

can you set this install up in a way you can share access, then perhaps jump in IRC and see if anyone there can see something off in your install?
JohntheFish replied on at Permalink Reply
JohntheFish
I can't duplicate the issue. Filesets work OK for me, the process Mark describes and various other ways to create them and allocate to files. Single and multi files, one and multi sets at a time.

I use Chrome mainly, but also tested in IE8 and FF. No problems at all.
markrodtech replied on at Permalink Reply
markrodtech
This shows the server config if it helps
http://markstestsystems.co.uk/phpinfo.php...
Steevb replied on at Permalink Reply
Steevb
I've tried with several sites (local & remote), browsers and configurations. Cannot replicate. There must/is something else going on.
markrodtech replied on at Permalink Reply
markrodtech
I have the same issues on all installs of C5 on the server
markrodtech replied on at Permalink Reply
markrodtech
I have made a test install so you can see what is going on
[redacted]
user [redacted]
password [redacted]

I hope this is what you need !
Steevb replied on at Permalink Reply
Steevb
That is weird?

Do you have all directory (folder) permissions set to 755?
markrodtech replied on at Permalink Reply
markrodtech
removed ftp access
JohntheFish replied on at Permalink Reply
JohntheFish
You just posted login details on a public forum. You need to delete these immediately and change the passwords for those accounts.

In future, please be sure to only PM or email such information.
markrodtech replied on at Permalink Reply
markrodtech
This is just for a test one I will remove the install as soon as the issue is resolved I also restricted the ftp upload,
thoughts please
markrodtech replied on at Permalink Reply
markrodtech
Thanks for that,
this is just for testing then will be removed
JohntheFish replied on at Permalink Reply
JohntheFish
From an FTP account it is often possible to navigate out of the web space it starts in and get at other web space on the server. While it is open, the entire server could be compromised.
markrodtech replied on at Permalink Reply
markrodtech
I added ftp just so that permissions could be checked to resolve the issue,
I have removed it and followed your advice thanks
markrodtech replied on at Permalink Reply
markrodtech
markrodtech replied on at Permalink Reply
markrodtech
I do not understand this, I set up a test store so that we could find a fix and all the details were removed, the whole site will be removed when the issue is found so what happened to the details ?
I have made a test install so you can see what is going on
[redacted]
user [redacted]
password [redacted]

I hope this is what you need !
markrodtech replied on at Permalink Reply
markrodtech
Hello,
did you get a chance to see what was going on ?
EvanCooper replied on at Permalink Reply
EvanCooper
If you could do this to test:

In your browser, right click and choose "inspect element". You should have a network tab available (chrome and firefox have slightly different implementations, but you should be able to get there). When you add the files to the file set, you should see three network events - add_to, search_results?832rlksdfljkblahblah, and search_sets_reload. Check the response for each of those (click on them and choose the "response" tab) and see if any of them are erroring out, and if so, what they're telling you.
markrodtech replied on at Permalink Reply
markrodtech
I have sent you a pm with site access please post the results here as it may help someone else

thanks

Mark
EvanCooper replied on at Permalink Reply
EvanCooper
Looks like you're getting a MySQL error on add_to (concrete/tools/files/add_to):
1048: Column 'timestamp' cannot be null] in EXECUTE("INSERT INTO FileSetFiles(fsfID,fID,fsID,timestamp,fsDisplayOrder) VALUES (NULL,'10','4',NULL,'0')")


I don't have any idea why timestamp would be null, if that's some sort of server setting where it can't get a timestamp? Or something interfering with ADODB, as it seems like it always submits a null there, and there's supposed to be some magic that just makes that a timestamp. Maybe MySQL version? I'm just spitballing.

Also it looks like you have this installed in a subdirectory, which theoretically shouldn't be a problem, but probably better to assign it a subdomain or something along those lines rather than access it at a subdirectory, something like "testing.markstestsystems.co.uk").
markrodtech replied on at Permalink Reply
markrodtech
This should give the server info
http://markstestsystems.co.uk/phpinfo.php...
markrodtech replied on at Permalink Reply
markrodtech
I made the install in a subdirectory so it can be removed after