Bought add-on but it's not showing up to download

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Hey all,

I bought an add-on today, and the purchase went through successfully (via PayPal) but it's not showing in my purchase history and the add-on isn't available in the list to download.

I've never had this happen before.

Anyone have any thoughts?

View Replies:
hutman replied on at Permalink Reply
hutman
If it's not showing in your Transactions in your Profile I would suggest a PM or Slack message to Frz
chrisb replied on at Permalink Reply
Thanks for your suggestion
EvanCooper replied on at Permalink Reply
EvanCooper
Hi Chrisb,

Yeah go ahead and fill out our contact form here and we'll look into it for you. Thanks!
https://www.concrete5.org/solutions/contact-us...
chrisb replied on at Permalink Reply
Thanks @EvanCooper for your help. I send a message via that form. Have a great one!