When I go to the database with phpMyAdmin, there are no messages with login information.
I used the password hash described elsewhere on this site with the password that was e-mailed and compared it to the one in the database. They match. But I cannot get in.
If you're getting the admin password eventually, I wonder if perhaps you've clicked it a few times and the password is being reset while you're still using an earlier version..
Entering the hash you see in the database as your password isn't going to work.
Looking at the log table in your database would be a faster way to get there
In an upcoming release we've changed the way this works so clicking the link on forgot password doesn't actually reset it, but rather sends you a link TO reset it..
The problem with the password that I do get is that it doesn't work. I didn't use the hash; I compared it to a hash of what the e-mail said was the password. I.e., I got, let's say, 2e328 as the password. I took the salt from the config file and used an online hashing. The result was the same as the hashed password in the users table. So, 2e328 was the admin password. And it didn't work.
I've since, requested another new password, waited for the e-mail, and tried the new one. I cannot log into the site.
So the thing right now is just getting in once again.
<?php define('PASSWORD_SALT', 'ixaNeRvwIr6zkoUbyt9COQ3fcmq8LlhYBV7jJP1ZE5gDW4XGKTSAus0M2pnFH'); ?>
then update your users table for whatever user you log in with, I'm assuming admin for this:
SET uPassword = '4d8c823b1a1e58a12e3836e23b7372c0'
WHERE uName = 'admin'
Then login with username "admin" and password "admin". If your site is configured to use the email as the login name, login in with your email & admin as the pass.
That should work to get you in.
All you need is FTP access and Concrete5 Instant Admin will create a new admin account for your without delay. Then once your admin powers are restored you can easily change things back to normal.
I know its validating the password cos I dont get the invalid pw message in red. However it just refreshes the login screen and doesent launch the dashboard