free add-ons won't leave the shopping cart

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Hello.

There's a seemingly fabulous free add-on I would like to try to use, and I selected it by clicking "ADD". Unfortunately, I cannot get the add-on to move out from the shopping cart.

I have several add-ons in my shopping cart, just sitting there. They won't move from the shopping cart into my list of available add-ons, so I am not able to use them.

This problem began yesterday and this has never happened before. It seems like a problem with the shopping cart.

Does anyone know how to push items out of the shopping cart and into your list of available add-ons?

tamarosher
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mnakalay replied on at Permalink Reply
mnakalay
Hello,
it seems to be working.
After adding to the cart, I click on the green checkout button which takes me to a page where I can either attach the add-on to a project or save it for later.

I saved them and then went tohttps://www.concrete5.org/profile/orders... where I could see them in my list of add-ons.

Isn't it doing that for you? At which point is it behaving differently?
tamarosher replied on at Permalink Reply
tamarosher
Hi. Thanks for your help. I greatly appreciate you.

I cannot see or find the green checkout button that you mentioned.

Currently, I have added several new free add-ons to my shopping cart, and those add-ons are not yet in my list of add-ons. They have moved yet moved out of the shopping cart and into my list of add-ons. My shopping cart is a pop-up box that has no checkout button.

Where do you see your checkout button?
mnakalay replied on at Permalink Best Answer Reply 2 Attachments
mnakalay
Here are 2 screenshots of what you're supposed to see.

The first one shows the cart just opened and the second one show where to find the green checkout button.

Let me know if you're still having problems
tamarosher replied on at Permalink Reply
tamarosher
Hi. Thanks for helping. I am very appreciative!

I kept making the webpage font size extremely tiny, and then finally I was able to see the CHECKOUT button, which had disappeared with the larger webpage font size.

Wonderful!

Have a good summer.
mnakalay replied on at Permalink Reply
mnakalay
Thank you, the same to you