review of addons
I have an add-on downloaded at least 70 times and not 1 review.
I think that is quite a poor show. Reviewing add-ons in my opinion helps improve concrete5, as us developers can improve our stuff. It also gives us great satisfaction that people enjoy what we develop.
Are you referring to free add-ons, paid add-ons, or both?
I agree that reviews provide incentives to improve existing add-ons and to create new add-ons. Especially with free add-ons, when the goal is to create something that others will find useful.
Personally, I make the learning experience of making an add-on the goal and knowing it contributes to the overall concrete5 project. This makes reviews a pleasant surprise, but not a priority.
If I have no reviews and there is a huge change in the core that breaks an add-on, then there is a possibility I wont update and pull the add-on.
If you add a review then I know you are activity using the add-on so there is a better chance I will update.
I agree with free add-ons, this is giving back something to the community, but time is tight.
Once you license an add-on or theme (free or paid), you are able to add a review in the Reviews section.
I am attaching screenshots of where to find the Reviews sections for 5.6 and 5.7.
It turns out that finding where to add a review in 5.7 listings is not as obvious as you might expect.
it's a thankless job sometimes :)
I think adding a dedicated "Reviews" link would increase the number of reviews.
I have attached screenshots describing this.
My experience of reviews is pretty much the same as all the other posts here.
If Franz decides to make some updates (like the suggested link), there are some other points that could be addressed. For example, a customer can change their review at any point after posting. But a developer cannot change their response.
Some other ideas:
- An aggregation score for all reviews in a developer's profile.
- A list of all items reviewed with links in a user's profile
I know a couple of sites that I have worked on we ended up running a competition to attract reviews for products, this did increase the amount of reviews.
Another related review issue, should reviews be allowed for granted licenses?
I don't believe this to be widespread, but there appears to be developers who are granting free licenses to dummy concrete5 accounts. These dummy accounts are being used to write fake 4/5 star reviews.
With the overall number of reviews being low, it only takes a few fake 5 star reviews to shape potential purchases.
I can understand that some developers are reviewing their own addons using dummy accounts. My 'simple back to top' addon had a 5* review yesterday and it jumped from middle of the 3rd page to second position on the 2nd page!
It never worked.
I then started offering another add-on for reviews. It also didn't work so well. I was not even asking for specifically positive reviews, just reviews.
Now I ask anybody who asks for support. I solve the problem, I often go out of my way to help and then I ask for a review. I'd say 95% of the time I get one.
I know, 5% of people who asked for help and received it promptly and can't find 2 minutes to leave a review, that doesn't reflect well on humanity. Like @MichaelG said "thankless job"
But I just tell myself that they probably had better things to do or didn't see the message and move on.
What I'm trying to say is that most people who get something for free just assume you're not expecting anything in return unless you say so.
Believe me, I didn't leave a review for every add-on I ever downloaded unless I actually used it in a project.