Website is down

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For the past 20 or so hours, our website will not load and shows and error of "This site can't be reached" because it "refused to connect". I'm not sure how to fix this, given I have no IT experience. Is this symptomatic of a larger host issue, or is this specific to our company website? Do I have to just wait it out, or is there something that can be done? I can't login to view the dashboard, as the entire website will not load.

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tallacman replied on at Permalink Reply
tallacman
Have you asked your hosting provider:http://www.arvixe.com/
sierraw replied on at Permalink Reply
Haven't yet... thanks for the tip!