Admin login suddenly not recognizing username or password
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Last week everything was fine with this site I've been working on (c5 version 5.6.3.2), I could log in to edit it no problem. Suddenly this week it refuses to recognize my username or password. I enter my email to reset the password, and it says an email was sent but they never arrive. Anyone have a clue what could be going on or how to fix it?
I am able to access the database directly, so I tried going in there and creating a new user with username and password, but it won't recognize those to log in, either, and again, password reset email never arrives.
I am able to access the database directly, so I tried going in there and creating a new user with username and password, but it won't recognize those to log in, either, and again, password reset email never arrives.
I have the same problem...
Someone help?
Someone help?
Me too! HELP!
I have a quick video blog that will help you out if you have access to your database.
http://blog.arvixe.com/manually-finding-lost-password-link-in-concr...
Hope this helps you out!
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting.....................
http://blog.arvixe.com/manually-finding-lost-password-link-in-concr...
Hope this helps you out!
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting.....................
The last thing in the blog (isn't it always the last!) mentions looking in your DB Log folder to physically see the contents of the email that was generated. I find it easier to copy/paste that link to reset the password.... no new user need be created.
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting.................
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting.................
Thank you so much. This worked!!
The username was not one that I recall created, but oh well! I'm in again.
The username was not one that I recall created, but oh well! I'm in again.
Someone help?