Design Saving Issues

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Hello,

I have just uploaded a package that I developed for a client on my live site to test it out. Everything seems good but the only problem I need help is in the Design Tab. Everything is working as it should (changing text/size/color/saving). But if I go to a different menu and then go back to the previous page I edited, nothing is being saved!

The colors and sizing go back all to default. Any help on this would be great. I don't want my clients to work on design then come back and it goes back to default.

This was happening with my theme as well, thought it was just mine, but now its happening on my clients. So is this a bug in Concrete5? This is my second site I built with Concrete5. And yes I do save the design and I've tried everything with Cache.

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MrKDilkington replied on at Permalink Reply
MrKDilkington
Hi ramdettmer,

Which "Design Tab" are you referring to? Is this part of your custom package?
ramdettmer replied on at Permalink Reply
Its under the customization. From cog icon --> Designs --> Customization. I'll make the changes and save. But if I go to a different page and go back, all the changes I've made are gone.
Also I notice after I saved, and then decide to customize another element, all the previous changes are removed so its really frustrating.
MrKDilkington replied on at Permalink Reply
MrKDilkington
@ramdettmer

Is the package you developed a theme?

If your package is a theme, do you experience the issue when using the default Elemental theme?

When you save, are you also choosing one of the "Apply this design to just this page, or your entire site?" options? Also, during customization and saving, do you get any errors (PHP or in your browser console)?
ramdettmer replied on at Permalink Reply
I choose entire site when editing a global header or footer. But yes I do experience this using Elemental. My package is a theme.
It normally happens if I save something in the customization. Then when I want to change something else back in the customization tab, the previous changes just reverts back to default?
frz replied on at Permalink Reply
frz
" I've tried everything with Cache."

Not sure if that means you've tried turning it fully off -but if your design preferences don't always seem to take effect right away - that's likely the issue.
weyboat replied on at Permalink Reply
weyboat
Yeah, Could also be the server running something like varnish cache in the back end.
ramdettmer replied on at Permalink Reply
Basically what happens when I save in the customization panel, everything is good. Then when I go back into the customization tab to change something else, the previous changes I make revert back to default when I save the newly edited design.
Should the cache be off when making design changes? I always had it turned off when building out the theme package.