Edit menu isn't working on a company network

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Hi,

I've built a C5 site for a client but on their network the edit menu doesn't appear when they click an editable area. The site works fine on my pc and their home pc so i'm guessing something on their network is stopping it working.

Does anyone have any idea what they've disabled or blocked to stop the edit menu from appearing?

Pop up blocker maybe?

Any suggestions would be appreciated as it's driving my client nuts and I don't want to use wordpress...

neopixel
 
Gondwana replied on at Permalink Reply
Gondwana
Can they log in okay? Can they get into edit mode by clicking 'Edit this page'? Can they access the dashboard?
neopixel replied on at Permalink Reply
neopixel
Yes, they can do all that

When they click edit the boxes outline red but no menu



On Monday, 12 September 2016, concrete5 Community <
discussions@concretecms.com> wrote:
aurorafm replied on at Permalink Reply
Red? Mine outline blue (with a pale blue overlay) when clicked in edit mode. A screen capture might be illuminating.

Tried a different browser?
neopixel replied on at Permalink Reply
neopixel
Hi,
The site is built in 5.6

They've tried different browsers, JavaScript is switched on

What else could it be?


On Monday, 12 September 2016, concrete5 Community <
discussions@concretecms.com> wrote:
JohntheFish replied on at Permalink Reply
JohntheFish
Mis-matched HTML tags or a php error towards the end of the page could also cause similar symptoms.

Thought javascript had already been mentioned (seems not). Have a look for script errors in the browser developer console.