File Manager -> "Add from Incoming Directory" is SLOW

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On a 5.6.2 site, after FTP'ing files to the INCOMING folder, and then trying to add the files with the file manager via "Add from Incoming Directory", but it's unbearably slow. Ironically, I was trying this in search of a faster way to add larger files than the file manager upload.

Is this an issue with Concrete5, or is it perhaps a hosting issue?

If it is a Concrete5 issue, is it any better in 5.7+?

Any feedback and/or suggestions are appreciated.

OKDnet
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mesuva replied on at Permalink Reply
mesuva
Could this be because your incoming files are large images?

Concrete5 needs to read and create thumbnails for each, so perhaps that's the cause of slowness? Bigger photos take longer times to process.
OKDnet replied on at Permalink Best Answer Reply
OKDnet
@mesuva Actually they are (in this case) both video files and pdf documents.
@ madeforspace Yeah, this is the behavior I'm expected but not getting. BTW, there is an option to automatically delete the file when the import is complete (meaning C5 has copied it into file manager). I tried it both ways, but it has no effect... still slow (maybe not working at all as I stopped waiting). Now I am uploading via file manager reasonably fast. Still, it would be nice to know what the problem is to have the option.
madeforspace replied on at Permalink Reply
madeforspace
Hi

Just thought I would share with you my experience of using the Incoming folder.

I have a 5.6 site that I regularly have to use the Incoming folder for.
I just added 40 new zipped Tiff files at a size of around 40Mb each.
The most painful part was the upload to the folder but once there adding them to the C5 install took no more than 1 min of the spinner.

As I understand it the C5 install makes a copy of the files in to the files folder and the normal structure of file manager.

After adding them to the file manager I then delete them from the Incoming folder as they take up a lot of space but it also demonstrates that a copy of the file has been made and functions as it should.

My first ´guess´ for your problem is that your server is struggling to make copies or you have a large number of files but that is just a stab in the dark.

I think it is a great feature and it always works well for me.
Sorry that does not solve your problem but hopefully it shows the feature works as it should.