goDaddy linux shared hosting updated with apc

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Hi all,
it seems that as of October 2012, godaddy has made modifications to its shared linux offer and has enabled the apc cache opcode.

I have updated my how-to on making C5 work with godaddy to take this change into account. (http://www.concrete5.org/documentation/how-tos/developers/concrete5-and-godaddy-shared-linux-hosting-plan-complete-solutio/)

In particular, if your php5.ini had the following code:
[Zend]
zend_optimizer.optimization_level=15
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-3.3.3
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3
zend_extension=/usr/local/Zend/lib/Optimizer-3.3.3/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3/ZendExtensionManager_TS.so


Chances are now you're getting an "internal error..." type of message.

Simple solution: delete that code and in your site.php enable apc by writing:
define('CACHE_LIBRARY', 'apc');


Good luck

mnakalay
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mnakalay replied on at Permalink Reply
mnakalay
Well apparently, godaddy has decided otherwise. I have sent them a message to ask about it and I'm waiting for an answer.
I'll keep you posted (although I am painfully conscious that right now I am mostly talking to myself)
GDKen replied on at Permalink Reply
@mnakalay,

I'm with Go Daddy and came across your post.

I would be more than happy to look into your support request. Do you happen to have the Incident ID number?

Please feel free to contact me via Direct Message with the Incident number.
mnakalay replied on at Permalink Reply
mnakalay
Hi,

I appreciate the offer but I don't really know you so providing you with information like that is not something I am willing to do.

What I can tell you is that for the last 2 weeks the website has been down almost everyday for a few hours. I had to disable zend optimizer. phpinfo showed that apc was available so I activated it. The next day down again, apc had disappeared from phpinfo. Next day, apc back again...

When apc is available, zend creates problems even if I'm not asking Concrete5 to use apc.

Right now, I disabled apc and zend optimizer, sent a message to godaddy and I'm waiting. They said they would answer within 13 hours, I'm still waiting.

If you're really from godaddy, let me know how to contact you directly from godaddy.com and I'll be happy to get some personalized help.
GDKen replied on at Permalink Reply
@mnakalay,

I completely understand.

I want to make sure we address your concerns. I have sent you a DM with my information so that we can assist you further.
mnakalay replied on at Permalink Reply
mnakalay
ok thanks
mnakalay replied on at Permalink Reply
mnakalay
There's really nobody following this thread but I thought I would add my final comment in a spirit of fairness.

After a little back and forth that didn't really solve anything, Ken (the guy writing above) actually called me over the phone all the way to China to help solve the problem.

I think that was pretty cool.

Things seem to be working right now, apc enabled and all.

One thing I discovered is that if you are going to run C5 on their shared linux server, you won't be able to update to php 5.3, you'll have to stick to 5.2. Might change in the future though.
GDKen replied on at Permalink Reply
@mnakalay

Thank you for your kind words.

Also thank you for your willingness to work with me, so that together we could reach a resolution.

Please let me know if other issues arise.
fmatlock replied on at Permalink Reply
fmatlock
Hi, Could you share the final config solution. I have three sites on Godaddy... client's choice. They have big-time performance issues off and on... good one minute... useless 5 minutes later. I am running Zend with php5.ini settings. I tried to enable apc but received an error (can't recall exact) so I went back to Zend settings. Your solution would be quite helpfull!

Thanks,
Frank
mnakalay replied on at Permalink Reply
mnakalay
Hi,

I have a tutorial describing all the steps I took for hosting on godaddy, including apc configuration.
The link ishttp://www.concrete5.org/documentation/how-tos/developers/concrete5...

I have to be honest though, it won't change much I'm afraid.
For the last month, my client's website on godaddy has been down on average twice a day every day for anywhere between 15 minutes to 2 hours.