Forums

PayPal "Add to Cart" buttons suddenly stopped working. Please help!

Permalink
The buttons on my websitehttp://www.billmosstents.com have been working fine for the past year and a half. The problem may be with Mac computers (like mine). I called tech support at Paypal and they said all was fine at their end after checking all browsers (on a Windows PC).

A few days ago, I updated the website, but didn't touch the buttons in any way.

Would anyone out there have any idea what's going on and how to fix it?

Thanks so much!
 
mnakalay replied on at Permalink Best Answer Reply
mnakalay
Just under the paypal buttons you have what should be a slideshow.
It is empty but it is covering the buttons.

I don't know how it got there but it's there and it's the source of your problem.

Maybe you had a slideshow there and it was not properly uninstalled?
mtbattie replied on at Permalink Reply
Hi,

How odd. There was never a slideshow on that page??? I tried to add a message
about the nonfunctioning PayPal buttons but I could click on the block to open it.

Then, I tried to revert to the earlier version of the page the page and it wouldn't let
me do that either.

Any ideas?

Thanks so much for responding!
mtbattie replied on at Permalink Reply
Now I understand what you mean! Somehow when I updated the website a "slideshow div" was inserted. I deleted it and now the buttons work!

I so appreciate your help. Thank you!
mnakalay replied on at Permalink Reply
mnakalay
You're welcome

This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy.