Server(IO) error

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hi to all

does anyone knows why this type of error appears when i am trying to upload images,audio files over Concrete5 File Manager? I haven't changed anything after the C5 installation on the server.. i have uploaded a lot of images,audio files over the File manager--- everything worked just fine , until today?!

i choose a type of file to upload to the website from inside of the FileManager and if iam useing the Multiple file upload option it returns to me Server(IO) error, if i am trying to upload a single file... the upload continues for ever with no results.

rutrem
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nteaviation replied on at Permalink Reply
nteaviation
Check the logs. Anything interesing in there? Other helpful information: Platform, Versions, recent changes, etc...
rutrem replied on at Permalink Reply
rutrem
iam useing the latest stable version of C5 5.5.2.1
do u mean the log of C5 , Dashbord/Logs? that one?
or the server log?
nteaviation replied on at Permalink Reply
nteaviation
All of them. Just looking for clues and the more the better. What platform? Linux/Windows? Who is your Web Host is soimetimes helpful? A few things to try in the interim. Try another browser, clear browser cache, clear concrete5 cache via dashboard. Restart your web server.
rutrem replied on at Permalink Reply
rutrem
the server runs on Linux,
iam using Windows 7 x64, Opera and Firefox browsers,
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hello Rutrem,

I experienced a similar problem. First make sure your permissions are set correct for files/incoming on the server. Next check your dashboard>environment>file storage location. Make sure the pathing is correct there. Somehow my file location got out of sync and I spent a day trying to figure it out and stumbled upon that setting. It kept me from uploading any files.

I hope this works for you.

Cheers
rutrem replied on at Permalink Reply
rutrem
... checkd out, concrete5/files folder permissions are 755, full permission to read/write/execute... the path to the files folder are correct this is how it looks like...home/bluesbox/public_html/inside/files

.. i dont know, could be the antivirus or anti spyware software that blocks or interfere with the browser while iam uploading files to the server?... forget the last sentence...is not the pc/firewall/antivirus problem.. tried on another pc witout antivirus/firewall/antispyware software and with the same result... i can now upload just photos one by one... no audio or other type of files... while iam tring to upload anything over Multiupload of the Filemanager i can not see any type of file on my p.c. its like the C5 dont support or recognize .jpg,.mp3,.txt,.png.... and other files.
rutrem replied on at Permalink Reply
rutrem
could be the php.ini config that is doing troubles...
i have the max_memory_limit set to 64MB, could be this to prevent uploading new content to the website?
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi again- are your files larger than the 64mb? If so I would make the file size larger as you stated. Sorry thought that file storage might crack it for you
rutrem replied on at Permalink Reply
rutrem
...could be this... i have canelled an mp3 file from Filemanager and than tried to upload another smaller mp3 file, and C5 uploaded it without problem... onlz i cant figured out while in Multiple upload in Filemanager i can not see any files on my pc to upload... i will change the php.ini file
rutrem replied on at Permalink Reply
rutrem
...nope, the file size limit in the php.ini is not the problem... i just have upload a humunguos .jpg file of about 6MB while the .mp3 files are at max 4 MB... its about somekind of file incopmatibility?!
..i have ad the in the Dashboard/Allowed file types this list of files:flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, 3gp, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml

until now it worked nicelly..ah
nteaviation replied on at Permalink Reply
nteaviation
If it worked and then all of a sudden stopped working, something had to of changed. We just need to figure out what it is. Anything in the logs? Did your Web Host do any upgrades recently (Apache, PHP)? Is that server or bandwidth under heavy loads?
rutrem replied on at Permalink Reply
rutrem
i will check and report.. maybe it would be a good idea to send an e-mail to the webhost admin, to hear from him
nteaviation replied on at Permalink Reply
nteaviation
Did you try a completely different workstation? Just trying to make sure the issue is not client specific.
nteaviation replied on at Permalink Reply
nteaviation
I think I found where the error is coming from in the code:
File - concrete/js/swfupload/swfupload.handlers.js
Line - 130

case SWFUpload.UPLOAD_ERROR.IO_ERROR:
                        progress.setStatus("Server (IO) Error");
                        this.debug("Error Code: IO Error, File name: " + file.name + ", Message: " + message);
                        break;


It looks like some javascript is failing.
rutrem replied on at Permalink Reply
rutrem
could be the Yahoo webplayer on the website, that is doing all this problems... or i have just to reinstall the Flash player on my machine?
rutrem replied on at Permalink Reply
rutrem
i have tried from another pc, and te result was the same
mkly replied on at Permalink Reply
mkly
1) Is your site HTTPS(SSL)?

2) I would try this as well http://stackoverflow.com/a/8241884/735600...
nteaviation replied on at Permalink Reply
nteaviation
Fingers are definately pointing at SWF. See if there is an upgrade or re-install sounds like a good thing to try.
rutrem replied on at Permalink Reply
rutrem
i have uninstalled the Music-101 addon block used tu runa background sound on the website(flash based), the Yahoo webplayer and all mp3 loaded on the pages,the Youtube linked videos...
nothing changes... i still can not upload mp3 or any other type of file over the Multiple upload in Filemanager... i can upload only single files , and only those supported by C5
rutrem replied on at Permalink Reply
rutrem
...after uninstalling Adobe Flash/Reader/Air and reinstalling just the Flash player from the Youtube page , something is going on... now from Filemanager, when i open the MultipleUpload i can see the mp3 files(and other types of files also) , i choose the files i want to upload, the upload starts but after finishing uploading each file an error is displayed in the MultipleUpload window : Upload Error: 406

if i try to upload single file, the uploading hangs for ever without a result... like before. This is for IE

in Firefox no changes,after reinstall of Flash player, the upload dont works as before.
rutrem replied on at Permalink Reply
rutrem
this is the player iam using on the website
http://webplayer.yahoo.com/
nickratering replied on at Permalink Reply
nickratering
I had the same here, caused by a Little Snitch rule. (Plugin Container)
Just deleted the rule and solved the problem.
rutrem replied on at Permalink Reply
rutrem
hi

thnx for the replay...can you point me where exactlly you find that rule.
...i have troubles again uploading mp3 file on the website from my p.c.... but when i sending them from Dropbox to the website the upload works nice.I am using the Yahoo Media Player,based on Javascript...and looks like its responsible for slow down of the page where the mp3 files are reproduced...