Unable to create backup file in 18.104.22.168.
"Unable to create backup file: dbu_1341419544.sql"
I've had a look through the forums and am guessing it's a permissions issue? I've taken the following steps so far: Changed CHMOD to 777 on files; libraries; updates; and tmp. Also, there was no trash folder inside files, so I created that. Not getting anywhere.
I have created a backup of the Database from phpMyAdmin, but want this to also work via the Dashboard.
What should I try next?
Can't CHMOD with FTP or cPanel. I'm not sure what the problem is.. this is a hosting company I use a lot. Have sent a support ticket to my host but any other ideas?
Also, can you explain what you mean by "who is the owner/group of that folder"? Are you asking if I'm logged into FTP/cPanel as super admin?
Good thing to check on if you run into unexplained problems.
In Unix.Linux, a file has three sets of permissions, owner, group and other. These are typically expressed as rwx-rx-rx or rw-r--r- or 755 644 etc indicating read, write and execute/access. However that's not the full story because the owner of the file, which must be a linux account also needs to be set as does the group. As you've discovered, there's a difference between "nobody", the user that the web server runs as, and the user you have been assigned that you'll use when you upload files.