Updating Problems

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Hi C5 Community,

I have 2 websites that I'm trying to updated to 5.5 and neither of them are working. Here's the error message I'm getting for one site.

Warning: require(/home/content/59/8519759/html/updates/concrete5.5.1/concrete/startup/config_check.php) [function.require]: failed to open stream: No such file or directory in /home/content/59/8519759/html/updates/concrete5.5.1/concrete/dispatcher.php on line 11

Fatal error: require() [function.require]: Failed opening required '/home/content/59/8519759/html/updates/concrete5.5.1/concrete/startup/config_check.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/59/8519759/html/updates/concrete5.5.1/concrete/dispatcher.php on line 11

On the other site, when I click on the Download button in the dashboard, all I get is a blank page with a 0 in the upper left corner.

I am new to web design, so if you have any help for me I would greatly appreciate it.
Thanks!

 
ChrisWatterston replied on at Permalink Reply
ChrisWatterston
Hi, From what version are you upgrading from?
friedmand replied on at Permalink Reply
From 5.4.2.2
ChrisWatterston replied on at Permalink Reply
ChrisWatterston
Have you checked the directories / files to make sure they are there? if they are there give them full read / right permissions just for the update.

How are you running the update also? Are you doing it manually or via the dashboard?