22.214.171.124 to 126.96.36.199 Breaks Site/Theme
The big issue here is that the database has upgraded to 188.8.131.52 but I had to downgrade and run C5 at 184.108.40.206 and this is causing various compatibility errors in the backend. Needless to say, any help or a point in the right direction would be GREATLY appreciated!
(no ... at the end. I think the forum just adds that for all links)
Upgrading from 220.127.116.11
Upgrading to 18.104.22.168
Your current website uses a version of Concrete5 greater than this one. You cannot upgrade.
look for site.php in the config folder
check and make sure the version you want the site to be using is there, not the newer version
It is a bit long, but you end up with a fresh install of C5 with your content, and no upgrades...
In your functioning site that you want to upgrade:
clear the cache
run a backup
download the backup
Create a fresh install of C5
Go to the old c5 folder by ftp or locally on your hard drive
copy everything in the folders:
and all folders named with numbers in the "files" folder (like 1913). I think they all end in 13
the corresponding folders in your fresh install
You would need to copy the contents of some other folders if you've created override files in there, but this is less common (sometimes I have something in "elements" for example)
in your new install, upload the backup from the old site into files/backups folder
in the new site, go to the dashboard in C5 and restore from backup
if all goes well the site will be good to go then... but upgrading from 22.214.171.124 to 126.96.36.199 I usually get a white page with an error code " Fatal error: Exception thrown without a stack frame in Unknown on line 0"
If that happens then
In a new tab go to
It will say that you need to upgrade the site from 188.8.131.52 to 184.108.40.206
Click the button and hopefully the whole site will be restored.
Hope that was easy to follow - if you have questions, let me know.
Does the old version of your site seem to be functioning correctly? All content there, no weird stuff happening...
In the new version, is your theme active and no content - or does it just look like a fresh install (default theme, no content) after you ran the restore from database?
When I perform the upgrade, it looks like a fresh install after restoring the database...vanilla template and no content. Now, I DID try to upload the backup via phpMyAdmin and got a 2006 error, meaning my "max_allowed_packet" limit is too low to import. I'm working on fixing that now to see if it makes a difference.
Let us know if that gets your site going...
This is what I used:
First try and reset your password by putting in your email address in the "forgot password?" box - I know you didn't forget it, but this is just a way to reset it.
If you get the reset email, just follow the instructions and you are done.
If you don't get the email - sometimes localhost, or a site still on an IP address will not send the reset email - you can find the text of the email by:
access your database with phpMyAdmin or whatever tool you use,
Find the Logs
open and look for a reset email
copy the reset link
paste into browser
enter new password
You are so close! Let me know if you need a little more info on the database log/reset email thing.
Thank you so much for hanging in there with me. :-) My own patience is beginning to wane!
Then try changing themes and then back to your theme....
If that doesn't get it I'm not sure how to get the theme applied to the home page.
As far as the content goes, at this point I'd probably just recreate it, not optimal, but hopefully doable.
If the cache flushing doesn't work you might want to start a new thread on the theme not showing on the homepage to see if someone else would know what to do.
Fatal error: Call to a member function getThemeID() on a non-object in D:\Website\Joomla\concrete5\cms\concrete\elements\collection_theme.php on line 38
Click on Full Dashboard
Find Page & Themes
activate some other theme, check to see if it is applied
then activate your original theme and see if it has any effect on the home page
I think it is a long shot, but I'm curious to see if that could help.
If it doesn't, I am wondering if there is something on the template or in the content of your home page that is in conflict with the update.
I do have the same problem :
In the transfer (from 220.127.116.11 of a wamp server to a server) I've for the third time reinstall according to the mentioned process but at the end I've an empty site.
I've succed in restoring the theme : selecting a vanilla and back to mine. but the content is completely empty.
I've tried to add and delete some temporary content, in works, but i cant figure out how to make the copied content active in the new environment.
Can you please advice ?