Cannot connect to Community

Permalink
Have an old C5.6 site "fishcolorado.com" that has somehow lost it's connection to the community. When I view add-on's there is a message that says "The base URL of your site does not match a registered instance of the site. Please click below to authenticate your site again." (see screenshot). When I click "Connect To Community" I get a blank "Connect to Community" window (see attached). There is a project under the original domain "cutthroat-anglers.com but they seem to be unconnected. Is there a way to create a new project with the current domain to create a connection?

2 Attachments

tomrfellner
 
tallacman replied on at Permalink Reply
tallacman
you should be able to reconnect but it looks like your site may be corrupted. Can you update to the current version of c5? Backup your database first!
tomrfellner replied on at Permalink Reply
tomrfellner
I backed up and updated C5 to 5.6.3.4 still shows a blank window under Connect to Community.

Is there anyway to create a Project on the Concrete5.org website with the fishcolorado.com domain?
tallacman replied on at Permalink Reply
tallacman
if the window is blank I do not know how you can connect. PM me and I can take a look at your installation. Are you the fisherman or the design company that built the site. Looks like the builder is not around anymore.
tomrfellner replied on at Permalink Reply
tomrfellner
We are the web developers. Im just going to update the add-ons manually via ftp. Were going to propose to the client a new website redesign soon so Im not going to put anymore time on this for now. Thanks for your help and input.