Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO

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Hmm, i get the Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server. when i get to the first install screen.
Strange thing is, i have another install that went fine on the same server.
I looked through the forum and it seems that a lot of folks have the same problem, but no answer.
Anything helpful is highly appreciated.

 
maikj replied on at Permalink Reply
Oh, and when i hit run test again, i get
403
Access to this resource on the server is denied!
ryan replied on at Permalink Reply
ryan
Are you using the svn development version of c5? or 5.3.3.1?
maikj replied on at Permalink Reply
5.3.3.1
Remo replied on at Permalink Reply
Remo
there are tons of answers to this questions.

And in pretty much everycase someone asked for a link to a phpinfo page...

Please post a phpinfo link to give us more information about your server configuration
maikj replied on at Permalink Reply
Here we go
Remo replied on at Permalink Reply
Remo
your webserver either doesn't support PATH_INFO or isn't properly set up..

Such a call must work on a good webserver:

http://abthost.com/~rdindust/phpinfo.php/myPathInfo...

$_SERVER['PATH_INFO'] should then contain "myPathInfo"
maikj replied on at Permalink Reply
Hmm, i figured out what the issue is. The server is configured fine.
The install script just doesnt like the
http://abthost.com/~rdindust/ format
It wants the full domain. However, this is a dev site and the full domain still points to the current site.
i ran a test
http://abthost.com/~socialen/
Gives me the error message
http://socialenginehost.com
Works fine.
Now i need a workaround...
Remo replied on at Permalink Reply
Remo
You mean the "~"? That definitely doesn't cause any problems. You can install in a subdirectory without a problem, even if there's a ~

I installed c5 more than 100 times, believe me, your server must support urls like the one I've posted above
maikj replied on at Permalink Reply
It's not just the ~
If you are on a shared hosting server, you can access your account via ip/~hostname (first 8 letters)
ip can be a ip address or the host name of your hosting company.

In my case. i was going to access and install c5 forhttp://rdindustries.com via the following URL:http://abthost.com/~rdindust
since rdindustries.com is a live site that cant be pointed to the new host till it is redesigned.
It works fine when i access it directly through a domain. I tested it with a different domain name in a different account i setup on the same server.
Remo replied on at Permalink Reply
Remo
yeah but then your server doesn't support PATH_INFO for such locations.

My servers are working the same way, but I'm using apache and never had any issues.

You can always test it using an url like I showed you above. Appending "/foobar" must work, no matter where your php script is located.
ddpweb replied on at Permalink Reply
ddpweb
I was having the exact same problem on Godaddy's servers. (well actually it's the secureserver.net - which is owned an operated by Wild West Domains, Godaddy's parent company).

This is how I fixed the issue.

It's basically what was said above.

I created a file called: php5.ini

added the line:

cgi.fix_pathinfo = 1

And this did the trick.

I origionally had two lines:
cgi.fix_pathinfo = 1
cgi.force_redirect = 0

But this didn't work for me for some reason. As soon as I changed it to the one line. It worked!
ffree replied on at Permalink Reply
Where did you install the php5.ini file. Root on my shared server or root of the subfolder
Server is lakerealtyteam
Sub folder is lakenormaninfo

Thanks
Frank
ddpweb replied on at Permalink Reply
ddpweb
Hi Frank,

NEED TO MAKE CORRECTION..

For the Linux based Deluxe Godaddy hosting account, which supports multiple domains that show up as sub directories, just like a subdomain does, requires that the php5.ini file is placed on the main root of the account for it to be detected for the global settings.

This is also true for the subdomains.

eg: dev.yourdomain.com


Just this one line did it for me:

cgi.fix_pathinfo = 1
RFR replied on at Permalink Reply
I am a newbee. Trying to download Concrete5 on a Dell Poweredge 840 running Windows XP Pro, as a client. Looking to test Concrete5. I followed the exact directions in the manual, 3X's. Still getting the same message, that others have apparently been getting for about 3 years now. I have also tried a coulpe recommended solutions from this forum. No seems to work.

the error message is: "Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server."

I have tried loading on separate drive. I have reloaded all support software, twice. I have tried a couple recommended fixes, but still cannot get past this error message.

Any suggestions. Your help will be most appreciated.

Thanks,
Alan