godaddy install error??? Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.

Permalink
can anyone please help? here is the error i am recieving.

Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.

here is the testing readout:

Testing Required Items-passed
PHP 5.1 Available-passed
JavaScript Enabled-passed
MySQL Available-passed
Support for C5 Request URLs-FAILED
*Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
Image Manipulation Available-passed
XML Support-passed
Web Server Access to Files and Configuration Directories-passed
Testing Optional Items-passed
Version Comparison Available-FAILED
You must chmod 755 concrete/libraries/3rdparty/htmldiff.py and disable PHP safe mode.

how do i fix this??? thanks in advance!

[email protected]

MichaelBruno
View Replies:
vhiremath4 replied on at Permalink Reply
Please make an info.php file and post the URL to it. Also, for the chmod755 alert, use an FTP client, such as FileZilla, find the file htmldiff.py in 'concrete/libraries/3rdparty/', and then right click on the file. Click on 'file permissions' (whatever your FTP client uses) and then there should be a numeric value field (or a CHMOD field). Simply type 755 in this field to create different permissions for writing that file.
Belladawn replied on at Permalink Reply
I used the godaddy concrete5 walk-through. Not problem one. It lays out exactly how to change the php5.ini, etc.

http://help.godaddy.com/topic/769/article/4675?locale=en...

I also sent an email to [email protected] It would be sweet if this were added to their Hosting Connection. A facilitated install would make easy even easier.
ddpweb replied on at Permalink Reply
ddpweb
I was having the exact same problem on Godaddy's servers. (well actually it's the secureserver.net - which is owned an operated by Wild West Domains, Godaddy's parent company).

This is how I fixed the issue.

I created a file called: php5.ini

added the line:

cgi.fix_pathinfo = 1

And this did the trick.

I originally had two lines:
cgi.fix_pathinfo = 1
cgi.force_redirect = 0

But this didn't work for me for some reason. As soon as I changed it to the one line. It worked!
ianus replied on at Permalink Reply
Thanks belladawn
I have resolved by uncompress it directly in the server and add the php5.ini file with the content:
cgi.fix_pathinfo = 1


Additional information in the GoDaddy Help Page:
http://help.godaddy.com/topic/769/article/4675?locale=en...

Now it's working! ;)