Help can't figure out user name/password

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I installed concrete yesterday and it was working fine. Today when I tried to log on I couldnt get any combination of user names/passwords to work. Ive tried reseting the password but it just seems to get sent into the ether. I have a website that's up but with all the concrete5 intro info. How can I figure out everything. I tried getting in touch with the host but they said it's a concrete issue.
Help! Do I need to uninstall/reinstall. Im desperate.

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FischerVision replied on at Permalink Reply
FischerVision
What is your site url? And did you adjust the password trough the database?
Adreco replied on at Permalink Reply
Adreco
Hi bkline 1422

If you can access your hosting account and your database (using Phpmyadmin):
1) click the forgot password from your login page
2) log into your database and view the Logs table.
3) the last logged item listed should be the link emailed for resetting your password. View the message - cut and paste the URL to reset password

(**edit: you can also verify your user name and associated email of record by viewing the "Users" table in your database just in case of typo etc.)

Hope this helps


Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting...............
bkline1422 replied on at Permalink Reply
I'm completely new to all of this. the site ishttp://www.swingandsamba.com, hosted by DreamHost. I only ever use one user name/password (so I won't forget the). I can get to the phpAdmin, but have the same problem of not having a username/password that will open anything.
jvansanten replied on at Permalink Reply
If the above recommendations don't work, try this link:http://www.concrete5.org/documentation/how-tos/developers/recoverin...
FischerVision replied on at Permalink Reply
FischerVision
Maybe it's on dreamhost. A few days ago another guy had similar issues.
Did you checked pretty URL's at some point?
Other wise, try to add
define('URL_REWRITING_ALL', true);

in your config/site.php

After that, check your .htaccess file. Try one of the following two:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^(default.htm)/?$ index.php
RewriteRule ^(default.html)/?$ index.php
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ /index.php/$1 [L]
</IfModule>

or
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME}/index.html !-f
RewriteCond %{REQUEST_FILENAME}/index.php !-f
RewriteRule ^(.*)$ index.php/$1 [L]
</IfModule>
bkline1422 replied on at Permalink Reply
I'm ready to shoot myself (or at least uninstall start over). Thanks for everyone's help. I don't see a "log" on the MySQL Databases page.
I don't know how to access FTP for the website (had a temporary one that doesnt have anything current). I feel like such a pathetic newbie. When I try to access things with phpMyAdmin my username/password doesn't work. I don't have a clue about writing code or where to insert it. Should I uninstall/reinstall?
FischerVision replied on at Permalink Reply
FischerVision
Just ask your FTP credentials from your hoster or whoever has them.
Blenderite replied on at Permalink Reply
Blenderite
I would try contacting DreamHosting's support. It sounds like a error on their part.
mufossa replied on at Permalink Reply
I use Dreamhost as well and I recently downloaded Concrete 5. It automatically makes your username "admin" and the password is what you set up / what was emailed to you. Perhaps you have already tried this but I thought I'd pass it along anyway.
jvansanten replied on at Permalink Reply
There's a rhythm to installing C5. I've found that not doing anything critical on the first several installs reduces stress. Just getting the process down and documenting the needed steps is an essential foundation.