Need Help

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suddenly i could not enter my website,and know i think that my website is lost =(
now i tryed installing it Again but i get and error everytime
Class '\Concrete\StartingPointPackage\Standard\Controller' not found

i have been talking to unoeuro, but they say it is not there fault, but i could pay 25 euro to get a back up.

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micrdy replied on at Permalink Reply
micrdy
Do you got a link to your site so I can check?
nena123 replied on at Permalink Reply
http://www.amazing-jax.dk
micrdy replied on at Permalink Reply
micrdy
Please look for the following:

- Is the file "concrete/src/Package/StartingPointPackage.php present? Set it´s rights to 755
- Is the file "concrete/src/Package/StartingPointInstallRoutine.php present? Set it´s rights to 755

Is your old not working site still online? We should try to fix this, not the reinstall
nena123 replied on at Permalink Reply
im sorry where can i see that?
I used 1 click installation on unoeuro.
micrdy replied on at Permalink Reply
micrdy
Sorry, but If you don´t know where to access these files I think 25€ is a good investment. You need to access your site with FTP to change the file permissions and look for code.
nena123 replied on at Permalink Reply
I found it but i cant change any Numbers
micrdy replied on at Permalink Reply
micrdy
What FTP Client are you using? If you´re using filezilla right click on that files and go to file-permissions. Give them 755 and try again.