Newbie: "Unable to connect to database." on 123-reg servers
Database created: using 123-reg Control Panel
Database connection details checked: using PhpMyAdmin
Concrete5 install: via FTP upload after unzipping locally
Permission change: 755 on a file (can't remember which now)
Green ticks: all Concrete5 checks have a green tick after above permission change
Database details secondary check: I am running a SMF forum on another part of the same domain and that connects find to a MySql database created in the same way. I have examined the connection details for SMF and they are as I would expect and as I have entered in Concrete5.
DB server name (as per the information given by 123-reg Control Panel): cust-mysql-123-04
Given PhpMyAdmin and SMF all tally with the info I have entered into the Concrete5 /index.php/install/-/configure/ form I am at a lost what else there is to do/check so have turned to the forums
(I had thought I would create a new user for Concrete5)
Your PHP MySQL library version 5.1.52 differs from your MySQL server version 5.0.92. This may cause unpredictable behavior.'
Would that impact Concrete5?
My name is Nerys and I work for 123reg.
So that I can look into this issue further for you, please provide either a support ticket ID or a domain name. I will then have this issue further investigated.