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No admin bar

Permalink 2 users found helpful
Hi
Running C5 on Windows/Plesk system.
I know it works as have others running but have issue with one site.
When I do a clean install, all goes well, site get built and everything looks fine.

However, once I log out, I can't get back into the site using the admin account.
Tried the password rest, no joy.
Tried the script found on these forums for resetting site to 'admin' & 'password', still no joy.

When I say not logged in, I may be as returns to the site page but there is no administration page visiable. Can't see anything in Firebus causing issues.
Using the default 'blog' install - tried with 'clean' option also but still the same issue.

Clean instaleld 4 times now - driving me a little nuts.
Any help/pointers most welcome

Many thanks
Carl
Ogma
 
Blenderite replied on at Permalink Reply
Blenderite
Wow! This is really weird!

Are you sure that you used the script correctly? Where did you put it? Which one did you use?

If you stay logged in it doesn't show the Dashboard? That is really weird. Could you post some screen shots of this.

If you would like, I would be happy to take a look at this for you.

-Blenderite
Ogma replied on at Permalink Reply
Ogma
Hi Blenderite
Yes, If I stay logged in I can get to the dashboard, can create new users, but can't login with them - prehaps that is the issue, I'm not sure if logged in or not.
After the login screen the page (default) appears again but no administration bar across the top
Don't know what I can show as nothing there?

Regards
Carl
ronyDdeveloper replied on at Permalink Reply
ronyDdeveloper
Are you aware about daatabase? If so then just check the Users table and check whether the "uIsActive" column set to 1 for admin. If no then make it 1.

I hope it solves your problem. If still no result, then PM me with the FTP & site details. I'll have a look into it.

Rony
Ogma replied on at Permalink Reply
Ogma
Hi ronyDdeveloper
I can see in the dB that the user is active and I have logged into the site 14 times already...

Stranger & stranger, so the issue is I can log into the site but can't see the admin bar to allow me access to edit anything or get back to the settings.

Regards
Carl
Ogma replied on at Permalink Reply
Ogma
Forgot to mention, tired in lastest versions of FF, Chrome, Safari and Opera on Mac :(
Ogma replied on at Permalink Reply
Ogma
Does anyone know if I can change the theme in the database as still can't see the admin bar?

thanks
Ogma replied on at Permalink Reply
Ogma
<script type="text/javascript">
var CCM_DISPATCHER_FILENAME = '/index.php';
var CCM_CID = 110;
var CCM_EDIT_MODE = false;
var CCM_ARRANGE_MODE = false;
var CCM_IMAGE_PATH = "/concrete/images";
var CCM_TOOLS_PATH = "/index.php/tools/required";


Looking at the source code, should
var CCM_EDIT_MODE = false;
be true?

Thanks for any assistance
Carl
mhawke replied on at Permalink Reply
mhawke
'CCM_EDIT_MODE = false' is correct because the page isn't actually in edit mode. If you put the page in edit mode then CCM_EDIT_MODE will be true.

I'm having a hard time believing that you don't have errors showing in the Console tab of Firebug. If you view the source, can you find this div?

<div id="ccm-page-controls-wrapper">


Is there a public URL or is this on localhost?
Ogma replied on at Permalink Reply
Ogma
Hi mhawke
Thanks for the help.
Was just comparing bust site against a working one.

Working site
<div id="ccm-page-controls-wrapper"><div id="ccm-toolbar"></div></div>
<script type="text/javascript" src="/index.php/tools/required/i18n_js"></script>
<script type="text/javascript" src="/concrete/js/jquery.ui.js?v=cc8efa0c6b2bf772a6f92c8323b95416"></script>
<script type="text/javascript" src="/concrete/js/jquery.form.js?v=cc8efa0c6b2bf772a6f92c8323b95416"></script>
<script type="text/javascript" src="/concrete/js/jquery.rating.js?v=cc8efa0c6b2bf772a6f92c8323b95416"></script>
<script type="text/javascript" src="/concrete/js/bootstrap.js?v=cc8efa0c6b2bf772a6f92c8323b95416"></script>
<script type="text/javascript" src="/concrete/js/ccm.app.js?v=cc8efa0c6b2bf772a6f92c8323b95416"></script>
<script type="text/javascript" src="/concrete/js/tiny_mce/tiny_mce.js?v=cc8efa0c6b2bf772a6f92c8323b95416"></script>
<script type="text/javascript" src="/index.php/tools/required/page_controls_menu_js?cID=1&cvID=&btask=&ts=1374611120"></script>
</body>
</html>


My bust site

</div>
</div>
<script type="text/javascript" src="/concrete/js/bootstrap.js?v=fa8823461f91f1d80705a0c0cad0a3e8"></script>
</body>
</html>


cheers
Carl
Ogma replied on at Permalink Reply
Ogma
Sorry, public site is
http://www.thedooberry.co.uk
Ogma replied on at Permalink Reply
Ogma
just uploading site again cos had been move code from working site into busted one.
should be back in 5 mins
Ogma replied on at Permalink Reply 1 Attachment
Ogma
As you can see, I'm getting into the site but still no joy
Ogma replied on at Permalink Reply
Ogma
Just reinstalled again :(

Can edit fine whilst in the site, but ca't login.

One thing I did notice was the admin user was not set up as part of the administrator group - is the the way it gets installed normally?
Ogma replied on at Permalink Best Answer Reply
Ogma
If it helps anyone else - finally got this working.

Had to delete the whole account from Plesk and reinstalled from clean script - sorted. I can see my menu bar :)

Just remember, if you are doing this on exisiting site like I was and you are using the Plesk traffic stats, these will be lost when you delete the account. Back them up - back everything up.

on and upwards...