pre-installation test error
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I'm getting this error message (see below) on the pre-install test that Concrete runs on my server. Anybody run into this before? Any enlightenment would be greatly appreciated.
Error message:
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
Error message:
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
Could you add phpinfo(); into index.php and post a url to it?
Here is my php info
<***link deleted***>
<***link deleted***>
I think I see the problem. I've included code to check more for this in this next release candidate, but in the meantime - I believe there's a problem with safe_mode and the localization stuff that we're using.
PHP's safe mode, when enabled, doesn't always let you use the putenv() function, which we use in localization. Since errors are printing out at the top of every page (due to this) the "C5 Request URL" check is going to fail.
Try this.
1. Open concrete/libraries/localization.php and replace
with
Then remove phpinfo() and see if the checks work.
PHP's safe mode, when enabled, doesn't always let you use the putenv() function, which we use in localization. Since errors are printing out at the top of every page (due to this) the "C5 Request URL" check is going to fail.
Try this.
1. Open concrete/libraries/localization.php and replace
putenv('LC_ALL=' . LOCALE);
with
Then remove phpinfo() and see if the checks work.
Thank you! That does the job.
My concrete/libraries folder on my local PC install is empty so I cannot try that fix. I am using Windows 7 and XAMPP. Concrete5 installed on my XP system with no errors using XAMPP too.
I got the following error on the install page:
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
And then these warnings on the side:
Warning: Unknown: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0
And this on the top of the page:
Warning: session_start() [function.session-start]: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home2/leksthei/public_html/concrete5/concrete/startup/session.php:18) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Please help.
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
And then these warnings on the side:
Warning: Unknown: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0
And this on the top of the page:
Warning: session_start() [function.session-start]: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home2/leksthei/public_html/concrete5/concrete/startup/session.php:18) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Please help.
Hi, I'm having the same problem.
Please check:http://www.travelestate.net/
I'm using GoDaddy. Does that really matter?
Please help, I've been figuring this thing out for ages. Thanks.
Please check:http://www.travelestate.net/
I'm using GoDaddy. Does that really matter?
Please help, I've been figuring this thing out for ages. Thanks.
I'll post my php info later.
I read somewhere that I may need to enable
"AllowPathInfoForScriptMappings" in IIS.
I'm on XP Pro SP3 and cannot for the life of me find out how to do it.
Any ideas?
Please help, as I'm considering not bothering with Concrete5 now, given what a pain it is to set up!
Cheers.
I read somewhere that I may need to enable
"AllowPathInfoForScriptMappings" in IIS.
I'm on XP Pro SP3 and cannot for the life of me find out how to do it.
Any ideas?
Please help, as I'm considering not bothering with Concrete5 now, given what a pain it is to set up!
Cheers.
This is how I've done it on my server.. Not XP though but I don't have any IIS server running on XP but it might be the same.
adsutil.vbs SET W3SVC/AllowPathInfoForScriptMappings 1
adsutil.vbs SET W3SVC/AllowPathInfoForScriptMappings 1
I did try that but got an error saying it couldn't find it or something.
I have IIS installed on my XP machine, but that's just by selecting the IIS windows components from add/remove programs.
Is ther some kind of 'IIS Server' I need to install?
Cheers.
I have IIS installed on my XP machine, but that's just by selecting the IIS windows components from add/remove programs.
Is ther some kind of 'IIS Server' I need to install?
Cheers.
can you be a bit more precise? An exact error message helps to find computer problems...
You might need adsutil.vbs but the error should tell you that.
You might need adsutil.vbs but the error should tell you that.
Sorry, at work so was trying to get it off the top of my head.
I have adsutil.vbs in C:\Inetpub\AdminScripts.
I will try it again tonight, but can I ask - when I am at the command prompt to run this command, what path do I need to be at?
If I know what path to run it from, I can provide the full path to adsutil from it.
Cheers.
***EDIT*** I've just ran that command successfully on my PC at work - will try it when I get home then.
The only difference I can think of is that at home I was trying 'True' instead of '1' (lots of sites seemed to use 'True' for some reason).
So if that works then, can you think of anything else that would cause the original error for this post?
All pre-install bits are ticked green apart from this one.
Cheers.
I have adsutil.vbs in C:\Inetpub\AdminScripts.
I will try it again tonight, but can I ask - when I am at the command prompt to run this command, what path do I need to be at?
If I know what path to run it from, I can provide the full path to adsutil from it.
Cheers.
***EDIT*** I've just ran that command successfully on my PC at work - will try it when I get home then.
The only difference I can think of is that at home I was trying 'True' instead of '1' (lots of sites seemed to use 'True' for some reason).
So if that works then, can you think of anything else that would cause the original error for this post?
All pre-install bits are ticked green apart from this one.
Cheers.
Can you see what's wrong please?! Be awesome if you can!
http://www.mnetuk.org/PHPInfo.pdf...
Cheers.
http://www.mnetuk.org/PHPInfo.pdf...
Cheers.
Then going to sack Concrete5 off. Shame, I was looking forward to using it.
about adding the tests for safe_mode?
...as well as changing that key with adsutil.
I really don't know what to try.
One thing I don't know about C5 yet.......I don't want to use a default template and have my site look the way it comes out thr box. I have a very specific look for my site that is nothing like this one - can I program my own templates?
I don't want to use the standard editable blocks, nav bars etc, rather define my own editable areas and completely preserve the layout I choose, but have editable areas.
If not, there may not be any point me getting this enabled in the first place!!
Currently still going with InContext as it just works, no questions asked!
I really don't know what to try.
One thing I don't know about C5 yet.......I don't want to use a default template and have my site look the way it comes out thr box. I have a very specific look for my site that is nothing like this one - can I program my own templates?
I don't want to use the standard editable blocks, nav bars etc, rather define my own editable areas and completely preserve the layout I choose, but have editable areas.
If not, there may not be any point me getting this enabled in the first place!!
Currently still going with InContext as it just works, no questions asked!
yeah,
this site is built out of concrete. so are the sites listed in the showcase as well as many many more..http://kettlefoods.com,http://indie911.com,http://monsoonworks.com
the demo itself even has two completely different looking themes you can apply to the same page type.
you can define your own page types to have as many editable areas as you want.
i know there's a high learning curve on anything, particularly a cms that is rather different in approach like c5, but this information is pretty findable around this site..
http://www.concrete5.org/help/documentation/developers/themes...
there's even a screencast of andy taking a stock template from some free templates site and "concreteizing" it in 5 minutes..
i'm pretty confident you can build whatever you want out of concrete if you give it a good try, i just hope you can figure out your server config issues so you can get started...
alternatively, we'd be happy to setup a perfectly tested and happy hosting environment for you to play around in for $15/month athttp://getconcrete5.com
this site is built out of concrete. so are the sites listed in the showcase as well as many many more..http://kettlefoods.com,http://indie911.com,http://monsoonworks.com
the demo itself even has two completely different looking themes you can apply to the same page type.
you can define your own page types to have as many editable areas as you want.
i know there's a high learning curve on anything, particularly a cms that is rather different in approach like c5, but this information is pretty findable around this site..
http://www.concrete5.org/help/documentation/developers/themes...
there's even a screencast of andy taking a stock template from some free templates site and "concreteizing" it in 5 minutes..
i'm pretty confident you can build whatever you want out of concrete if you give it a good try, i just hope you can figure out your server config issues so you can get started...
alternatively, we'd be happy to setup a perfectly tested and happy hosting environment for you to play around in for $15/month athttp://getconcrete5.com
on second reading, that might come off a bit too brisk. i apologize if that wasn't enthusiastic and motivating.
i meant to say "yes."
;)
-frz
i meant to say "yes."
;)
-frz
Thanks Andrew!
I am also having the "cannot parse the PATH_INFO or ORIG_PATH_INFO" issue.
According to my host I'm not allowed/able to change the PHP to safemode, so that's out.
I changed the code in the localization.php as described below and still getting the same error.
Also, when I try to create a php.ini file on my server I get a CGI error. So I think that's out as well.
Is there anywhere to go from here, or am I out of luck at this point?
http://www.markamadio.com/concrete5/...
According to my host I'm not allowed/able to change the PHP to safemode, so that's out.
I changed the code in the localization.php as described below and still getting the same error.
Also, when I try to create a php.ini file on my server I get a CGI error. So I think that's out as well.
Is there anywhere to go from here, or am I out of luck at this point?
http://www.markamadio.com/concrete5/...
I think something is strangely configured on your web host. That particular test, runs this URL behind the scenes
http://www.markamadio.com/concrete5/index.php/install/-/test_url/20...
It is supposed to get a specific response back...but instead on your server it's getting:
--
CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.
--
Try messing around with php/cgi settings, especially cgi.fix_pathinfo, which in most of these situations should be turned on.
http://www.markamadio.com/concrete5/index.php/install/-/test_url/20...
It is supposed to get a specific response back...but instead on your server it's getting:
--
CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.
--
Try messing around with php/cgi settings, especially cgi.fix_pathinfo, which in most of these situations should be turned on.
Hi @all
I have got the same problem and i had test the hack but it doesn't work!
the domain is
neu.ukw.ch
phpinfo is in the had of the page.
thanks for your help!
greez dom
I have got the same problem and i had test the hack but it doesn't work!
the domain is
neu.ukw.ch
phpinfo is in the had of the page.
thanks for your help!
greez dom
Hi,
I had the same problem.
I installed 5.1.0RC1 without problems. Then I upgraded to 5.1.0 Final when it came out a few days ago. No problems at all.
Then - and here comes the funny part:
I did a site reset, tried to install 5.1.0 Final from scratch, the above detailed error message appeared at preinstallation screen.
So just out of curiosity I did another site reset, put back 5.1.0RC1. Guess what happened? Da da, badabing, the RC1 went on w/out problems!!
So it must clearly be something in the Final release of 5.1.0...
I had the same problem.
I installed 5.1.0RC1 without problems. Then I upgraded to 5.1.0 Final when it came out a few days ago. No problems at all.
Then - and here comes the funny part:
I did a site reset, tried to install 5.1.0 Final from scratch, the above detailed error message appeared at preinstallation screen.
So just out of curiosity I did another site reset, put back 5.1.0RC1. Guess what happened? Da da, badabing, the RC1 went on w/out problems!!
So it must clearly be something in the Final release of 5.1.0...
Going tohttp://neu.ukw.ch/index.php seems to work, but the moment I try to go to a URL like
http://neu.ukw.ch/index.php/-/configure/...
I get a 404 error. Instead I should be getting phpinfo() and some other stuff.
http://neu.ukw.ch/index.php/-/configure/...
I get a 404 error. Instead I should be getting phpinfo() and some other stuff.
Hi togehter
onhttp://neu.ukw.ch/index.php
in the head ist the phpinfo(). I cant Install the system.
Because there is this Error. And I don't know why.
@ Andrew
What do you mean with
http://neu.ukw.ch/index.php/-/configure...
why should come a phpinfo()?
Thanks for your help!
onhttp://neu.ukw.ch/index.php
in the head ist the phpinfo(). I cant Install the system.
Because there is this Error. And I don't know why.
@ Andrew
What do you mean with
http://neu.ukw.ch/index.php/-/configure...
why should come a phpinfo()?
Thanks for your help!
Hi.I'm getting the same error message when I try to install:
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
I tried everything on this page but nothing seems to work. Please help.
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
I tried everything on this page but nothing seems to work. Please help.
at this point? Basically get it back to where you saw an installation screen? it looked from a glance like this should work fine.
Hi
So I had reset all things but the installation won't work.
http://neu.ukw.ch
The check brings always the same error. Now i had placed an php info at:
http://neu.ukw.ch/info.php
If I klick on "Run Tests Again" I became "Not Found" error.
I havent got an Idea. Anybody else?
So I had reset all things but the installation won't work.
http://neu.ukw.ch
The check brings always the same error. Now i had placed an php info at:
http://neu.ukw.ch/info.php
If I klick on "Run Tests Again" I became "Not Found" error.
I havent got an Idea. Anybody else?
Hi. My pre-install test could'n complete because of a server application - e-accelerator. I've created a .htaccess file in the concrete folder with
php_flag eaccelerator.enable 0
in it which disabled e-accelerator. Then the pre-install test completed succesfully..
But I have a new problem now. In editing mode, I can't see the top menu bar correctly. It apears messed up, like css or smth else is not working properly. In adition, the page elements don't have a link on them. For example, I can't edit or add a Header Nav element.
Anybody, any clues? Thanks.
php_flag eaccelerator.enable 0
in it which disabled e-accelerator. Then the pre-install test completed succesfully..
But I have a new problem now. In editing mode, I can't see the top menu bar correctly. It apears messed up, like css or smth else is not working properly. In adition, the page elements don't have a link on them. For example, I can't edit or add a Header Nav element.
Anybody, any clues? Thanks.
a clean install solved this problem.
I posted in a new thread, but I'm having this same issue:
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
The fix listed is already contained within 5.1.1 in the concrete/libraries/localiazation.php, but this doesn't fix the issue for me. Can someone please help, I need to get this installed ASAP to build a new website?
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
The fix listed is already contained within 5.1.1 in the concrete/libraries/localiazation.php, but this doesn't fix the issue for me. Can someone please help, I need to get this installed ASAP to build a new website?
hi, i'm running nginx with fast-cgi... running drupal joomla wordpress sugarcrm and many other php apps no problems..
here is my phpinfo()http://aophilippines.com/phpinfo.php...
i've not enabled safe mode... could someone give me insight on whats up here.. i'd like to get up to speed with concrete5
here is my phpinfo()http://aophilippines.com/phpinfo.php...
i've not enabled safe mode... could someone give me insight on whats up here.. i'd like to get up to speed with concrete5
Hit the same issue trying to install concrete5.2.1
Notice that the code Andrew mentions earlier is now in concrete/libraries/localization.php so, I renamed phpinfo - tried again but still no go :(
Also getting:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 245368704 bytes) in Unknown on line 0
Don't know if that's a clue or another problem altogether?!?
phpinfo for server : http://biz51.inmotionhosting.com/phpinfo.php...
I've been running a c5 install locally on wamp 2.0 with no problems, love it & don't want to go back to joomla ;)
Searched around in here to no avail, hope some one can point a confused noob in the right direction...
TNX
Notice that the code Andrew mentions earlier is now in concrete/libraries/localization.php so, I renamed phpinfo - tried again but still no go :(
Also getting:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 245368704 bytes) in Unknown on line 0
Don't know if that's a clue or another problem altogether?!?
phpinfo for server : http://biz51.inmotionhosting.com/phpinfo.php...
I've been running a c5 install locally on wamp 2.0 with no problems, love it & don't want to go back to joomla ;)
Searched around in here to no avail, hope some one can point a confused noob in the right direction...
TNX
I got the following error on the install page:
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
And then these warnings on the side:
Warning: Unknown: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0
And this on the top of the page:
Warning: session_start() [function.session-start]: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home2/leksthei/public_html/concrete5/concrete/startup/session.php:18) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Please help.
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
And then these warnings on the side:
Warning: Unknown: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0
And this on the top of the page:
Warning: session_start() [function.session-start]: open(/tmp/sess_7be6a1fd413337f2c5ed6a284fdceb99, O_RDWR) failed: Permission denied (13) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home2/leksthei/public_html/concrete5/concrete/startup/session.php:18) in /home2/leksthei/public_html/concrete5/concrete/startup/session.php on line 18
Please help.
I'm having the same problem.
www.www.ecuriedavidgiffon.fr/concrete5/info.php5...
Could you please guide me here, I have spent 2 days with no results? I would really like to try using this program!!?
Thank you in advance.
www.www.ecuriedavidgiffon.fr/concrete5/info.php5...
Could you please guide me here, I have spent 2 days with no results? I would really like to try using this program!!?
Thank you in advance.
This sounds more like an apache issue, you need to check your apache config and look for:
and change it to:
but remember this will affect the entire server.
or look for a vhost.conf file in your vhosts directory if you're running under plesk and add this value. i.e.
/var/www/vhosts/[domain_name]/conf/vhost.conf
in either case you'll also need to restart apache and/or plesk.
I'm not entirely sure where this directive will be in a non plesk server so you might need to google it.
I may be wrong here? Maybe more info on the server environment as well as PHP info would be good?
Cheers.
AcceptPathInfo Off
and change it to:
AcceptPathInfo On
but remember this will affect the entire server.
or look for a vhost.conf file in your vhosts directory if you're running under plesk and add this value. i.e.
/var/www/vhosts/[domain_name]/conf/vhost.conf
in either case you'll also need to restart apache and/or plesk.
I'm not entirely sure where this directive will be in a non plesk server so you might need to google it.
I may be wrong here? Maybe more info on the server environment as well as PHP info would be good?
Cheers.
Hi
I have the same error as the others...
"Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server." When I looked at the localization file I already had the right code...
LOCALE));
setlocale(LC_ALL, $l);
if (!ini_get('safe_mode')) {
putenv('LC_ALL=' . LOCALE);
}
Localization::reset();
}
What can I try now?
THanks
I have the same error as the others...
"Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server." When I looked at the localization file I already had the right code...
LOCALE));
setlocale(LC_ALL, $l);
if (!ini_get('safe_mode')) {
putenv('LC_ALL=' . LOCALE);
}
Localization::reset();
}
What can I try now?
THanks
same problem here, using grid hosting...before with regular shared hosting it was fine...any way to fix?
fixed it by setting up a root file php5.ini in godaddy grid account that consists of one line:
cgi.fix_pathinfo = 1
cgi.fix_pathinfo = 1
j0e
Hi. I saw that you fixed your Godaddy / Concrete 5 issue. I'm using Godaddy too. With one site I successfully installed it. With the 2nd site I'm getting the "Support for C5 Request URLs / Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server" error.
I'm using shared hosting. How did you fix your issue?
Please help,
Allen F.
earnest_f@yahoo.com
Hi. I saw that you fixed your Godaddy / Concrete 5 issue. I'm using Godaddy too. With one site I successfully installed it. With the 2nd site I'm getting the "Support for C5 Request URLs / Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server" error.
I'm using shared hosting. How did you fix your issue?
Please help,
Allen F.
earnest_f@yahoo.com
j0e helped me out on this and now it works!
Just add
cgi.fix_pathinfo = 1
to your php5.ini file in your root directory
You may have a php.ini file there at the root. If so create another file called php5.ini in your root and insert that one line into it:
cgi.fix_pathinfo = 1
Just add
cgi.fix_pathinfo = 1
to your php5.ini file in your root directory
You may have a php.ini file there at the root. If so create another file called php5.ini in your root and insert that one line into it:
cgi.fix_pathinfo = 1
Hey !
I have a similar problem
first off all i get a lot of
"Strict Standard" errors, but in the bottom of the page i can see the install window but it gives me the same error as you all
"Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server."
I use easyphp and a winodws 2003 server.
I have a similar problem
first off all i get a lot of
"Strict Standard" errors, but in the bottom of the page i can see the install window but it gives me the same error as you all
"Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server."
I use easyphp and a winodws 2003 server.
It may well be that Fasthost can not be configured to be compatible with Concrete5. That would be a shame. I have seen a couple if posts referencing fasthost and they had working sites, but that was a while back and they may of been on dedicated servers. I don't know.
You could try installing an older version of Concrete5 (like 5.3.x), but that is a crappy work-around.
Don't give up, maybe someone else will have an idea.
You could try installing an older version of Concrete5 (like 5.3.x), but that is a crappy work-around.
Don't give up, maybe someone else will have an idea.
I ran into the same problem on GoDaddy. This solution worked. Thank you.
Thanks - FYI adding the php5.ini file fixed it for me on GoDaddy as well.
I too had the problem.. what i did for now was change the error_reporting directive in my php.ini file from E_ALL | E_STRICT to E_ALL & ~E_DEPRECATED and i got the green light somehow..
Hi Im getting the same error here:
http://www.lewisedavis.com/index.php...
I tried putting phpinfo into the index.php but doesnt seem to do anything.
can anyone help a 1st time learner.
Thanks
http://www.lewisedavis.com/index.php...
I tried putting phpinfo into the index.php but doesnt seem to do anything.
can anyone help a 1st time learner.
Thanks
same error here, Support for C5 Request URLs
hosted on Godaddy, PHP Version 5.2.17
and php info:
http://www.pocketrevolution.com/info.php...
hosted on Godaddy, PHP Version 5.2.17
and php info:
http://www.pocketrevolution.com/info.php...
Everything else has a green tick!!! Argh!!!!