Softaculous update

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My hosting company (A Small Orange) uses Softaculous and I used it to try and upgrade Concrete for a neglected site.

After running the Softaculous script /conc57/index.php/install asked me to choose a language, then a testing environment page gave everything green ticks, then I was asked to enter the site information.

I entered all the info but it seems to want to overwrite the existing site. When I try I get the following error:
Database should be empty
There are already 314 tables in this database. concrete5 must be installed in an empty database.

Softaculous says it is now 8.5.4 but I can't login as it keeps coming back to the install pages. Not sure what to do next.

It's been a while since I've done any of this and I'm a bit out of my depth. Any help is appreciated - thanks in advance.

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mnakalay replied on at Permalink Reply
mnakalay
It looks as though your original website is a legacy one, before 5.7. In which case you can't upgrade. Starting with 5.7 there is no direct way of upgrading. You'd have to rebuild the website.

The latest legacy version was 5.6.3.4 I believe (to be verified)
JasonRough replied on at Permalink Reply
Thanks mnakalay - it's been neglected a while so that would explain it.

Do you think there is any way to override the upgrade and just login to the existing dashboard for now?
mnakalay replied on at Permalink Reply
mnakalay
JasonRough replied on at Permalink Reply
Thanks for the help mnakalay - I gave it a shot but it didn't work. Looks like I need to rebuild.
mnakalay replied on at Permalink Reply
mnakalay
If you can wait a day or 2 and can give me access to your server and database I might be able to help you by trying other things before you do a full rebuild.
JasonRough replied on at Permalink Reply
Thanks - that is generous of you but the site was in need of refreshing so I've bit the bullet and I'll do a fresh install and rebuild.
mnakalay replied on at Permalink Reply
mnakalay
You're very welcome.

If you have the possibility to rebuild it is definitely the best choice