Still having issues sending emails from site
When a user submits a form, I can download the entries into the excel file, view them on the site, the logs are telling me that the email is being sent, but it never shows up... I'm guessing that there is something wrong with my install but I am not sure where to go from here...
Here's the log:
**EMAILS ARE ENABLED. THIS EMAIL WAS SENT TO mail()**
Template Used: block_form_submission
To: [email protected]
From: [email protected]
Subject: Form Submission Test Form Submission
There has been a submission of the form Form Submission Test on through your Concrete5 website.
All I have is a user name with email address there and then use the same address on form submissions to notify and works like a charm.
i have dozens of users all with accurate email addresses as users o the website, if that's what your asking.
i have several form blocks on different pages across the site, none of which seem to be sending emails upon submissions.
and if it helps, coincidentally (or not) the "forgot password" feature at login does not send the password either.
so to me it sounds like either something is broken with the email function in my concrete install, or with some configuration of the server... just looking for guidance as to what..
What version of Concrete5 are you running? Who are you hosting with?
These mail problems can be pretty frustrating!
Upon further investigation, you're right... the php mail() function is not functional on the server.
It is a slightly older version of concrete (some release from early last year), but it is installed on a server the client had installed in house (it was kind of scrambled together)...
Anyways, the problem is beyond the scope of my responsibilities.
Thanks for your help!
I have tried both PHP and smtp settings on the web site to no avail. I have set up ssl with port 465 according to godaddy.
I know I can send and receive through outlook but not the web site. Any suggestions?
Edit to add: I tried a password reset and got this message in the error log.
Mail Exception Occurred. Unable to send mail: Connection refused
#0 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/3rdparty/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('ssl://smtpout.s...')
#1 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/3rdparty/Zend/Mail/Transport/Smtp.php(199): Zend_Mail_Protocol_Smtp->connect()
#2 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/3rdparty/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/3rdparty/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /home/content/l/e/a/leavenworthemb/html/concrete/helpers/mail.php(349): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /home/content/l/e/a/leavenworthemb/html/concrete/controllers/login.php(470): MailHelper->sendMail()
#6 [internal function]: LoginController->forgot_password()
#7 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/controller.php(212): call_user_func_array(Array, Array)
#8 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/controller.php(184): Controller->runTask('forgot_password', Array)
#9 /home/content/l/e/a/leavenworthemb/html/concrete/libraries/view.php(632): Controller->setupAndRun()
#10 /home/content/l/e/a/leavenworthemb/html/concrete/dispatcher.php(283): View->render(Object(Page))
#11 /home/content/l/e/a/leavenworthemb/html/index.php(2): require('/home/content/l...')
Hope that helps,