Updating site ownership

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We have recently taken over a Concrete5 site for a Client.
The previous developer is difficult to contact.

We have transferred the site & database to the new host. We have set up a new domain that makes more sense & turned the old domain into an alias.

All good so far, until we come to add functionality to the site.

The site complains that "The base URL of your site does not match a registered instance of the site. Please click below to authenticate your site again. "

When we try to connect the site to our account, we receive the message "You must login with a username that is an owner or editor of this project."

We have attempted to resolve this by following the advice provided here:http://www.concrete5.org/documentation/how-tos/editors/project-owne...

"Thanks to TimMorgan, ('phoenixology' from the #concrete5 irc channel, on freenode.net) there's an alternative way to relink a project. This applies if you have no idea what your account password is, or if your team member isn't playing ball.

Go into your favourite mysql database administration client and 'edit' the values in the config table.
Look for the MARKETPLACE_SITE_TOKEN and MARKETPLACE_SITE_URL_TOKEN key entries and clear their respective value entries.
Go to the dashboard for your relevant site and go to 'sitewide settings'.
Go to 'speed settings' and click 'Clear Cache'.
Now you can go and click the 'Connect to the Community' link again and relink your project to another account."

However, the above advice did not work.
As such the site cannot connect to the C5 Community.

Is there a way of resetting this website & connecting this site back to the C5 Community to the correct ownership, so that updates etc can be performed?

Many thanks in advance.

 
IPGR replied on at Permalink Reply
IPGR
Did this problem ever get answered?