Upgrading to error

I'm getting the following error:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 17042643 bytes) in /hermes/bosnaweb18a/b2922/ipg.npfirstbaptistcom/updates/concrete5.6.3.3/concrete/core/helpers/file.php on line 234

any idea how to resolve this?

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AndyJ replied on at Permalink Best Answer Reply
the php script has run out of memory. The first figure shown looks like it equates to 32 Megabytes - php on your website is not allowed to allocate any more as it is restricted.

You need to change / enlarge your php memory_limit.

There are various ways of doing this which may or may not work based on your webserver configuration.

Do you have access to your php.ini, your htaccess file or the index.php in your website root?

If you don't know what the above means or you cannot access then you'll likely need to log a call with your host and give them the error message and ask them to raise your php memory_limit.

Looking at the message I'd raise the value to 64M to be on the safe side.
spderman37 replied on at Permalink Reply
Thank you AndyJ for your reply. For what ever reason my host wouldn't let me change the .htaccess or php.ini which was causing the problem. I had to have them change it. Thank you!