We "Extended C5" in our development environment (https://assurancewireless.305sp.in) and were able to install add-ons through the C5 admin CMS. Once we moved the site to production and access the admin throughhttps://beta.assurancewireless.com/... we again "Extended C5" in the admin settings and received a Project link URL. Seemed that the site synced with the existing account but when trying to install an add-on the site times out.
Are there additional settings that I need to configure on the C5 website with my account? We could manually install the add-on directory but I would prefer to get C5 working like it's advertised.
Any help would be appreciated. We launch tonight at midnight.