Concrete5 upgrade fail - need help getting site back up

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Upgrade to 5.7.5.11 failed with:

Doctrine\Common\Proxy\AbstractProxyFactory::getProxyDefinition(): Failed opening required '/home/<website>/public_html/application/config/doctrine/proxies/__CG__ConcreteCoreFileStorageLocationStorageLocation.php' (include_path='/home/<website>/public_html/concrete/vendor:.:/usr/lib/php:/usr/local/lib/php:/usr/local/php56/lib/php')

Admin area functions fine, but site does not. $50.00 USD for quick fix (via PayPal).

Thanks!

jgaryt
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TMDesigns replied on at Permalink Reply
TMDesigns
For a really quick fix, FTP to you site go to the application then config, open update.php and put in the last version you had.

To find this out (prob 5.7.5.10) looking in the update folder see which is the number below 5.7.5.11


All that was type on phone whilst walking my dog so if not 100% exact, it's off the top of my head.
TMDesigns replied on at Permalink Reply
TMDesigns
Back home now if you want me to fix it?

All I need is FTP access which you can pm me.
jgaryt replied on at Permalink Reply
jgaryt
Hi there. I'm currently engaged in a couple of meetings that will take me
about 1 more hour. Are you okay with the $50 payment for this fix?

On Dec 9, 2016 2:55 PM, "concrete5 Community" <[email protected]>
wrote:
TMDesigns replied on at Permalink Reply
TMDesigns
Yep I will pm you my email details
TMDesigns replied on at Permalink Reply
TMDesigns
Back home now if you want me to fix it?

All I need is FTP access which you can pm me.
TMDesigns replied on at Permalink Best Answer Reply
TMDesigns
Site is now back and working.

The client had used softaculous to update the site which had failed leaving the core on 5.7.5.6 but the installed version at 5.7.5.11

I uploaded 5.7.5.10 then ran the updater. All singing from the same hymn sheet now so we can upgrade in c5 again
rock0308 replied on at Permalink Reply
HI,
I can assist you for the job.
Please check your PM.
Regards,
Lisa
Email:- [email protected]
Skype:- cis.lisa
DaveLorry replied on at Permalink Reply
Dear Gary,

Greetings!

I have already send you a PM ans is highly confident to solve the issue once given the opportunity. For any further details I am always reachable via:
Skype: dave.citytech
E-Mail ID: [email protected]

Hoping to hear from you at your earliest convenience.

Thanks and Regards
Dave