Need Help ASAP!

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I run a Concrete5 ecommerce retail store. There was a glitch during the cyber monday sale that I need help with. There is a customization built that when there is a new order, there is an email sent with order info and a packing slip is created. For some reason, not all of the orders were sent. Please help with getting the orders printed with all of the order info. You must know php and understand ecommerce customizations. I have to get the orders out today!!!! Contact me and we can talk about payment!

bustercampaign
 
CharismaBusiness replied on at Permalink Reply
CharismaBusiness
You know you can go to dashboard>eCommerce>orders to view all orders and then do with them what you need, right? From your post, I would expect that the glitch was in the emails. If so, this is a simple solution you can do without needing to hire one of us.
mesuva replied on at Permalink Reply
mesuva
On top of what Charisma has said, you might also have luck looking at the 'Logs' section of the dashboard. When it's on it keeps a track of all the emails it sends out. So if the mail server or whatever failed, it still should have record of them.

But at Charisma said, the orders section of the dashboard is the place to look. You can also export the orders in a spreadsheet.

Order emails should never be used the definitive source of info about orders, they should only be seen as notifications/reminders.
bustercampaign replied on at Permalink Reply
bustercampaign
Thanks guys! I am aware of the manual process that I could go through but was looking for a faster solution. I try to make it very easy for my clients when there is an issue so a gentleman helped me with a solution. Basically, a packing slip and a the order is printed in a nice html format and automatically printed in a warehouse. I realize that email can be faulty so we added buttons on the order to view and print the well designed packing slip just in case it doesn't print automatically.

I appreciate your advice! So that I do not get in a bind again, would you guys be interested in working with me on future projects? If so, please send a private message. Thanks!