Reconnecting Website to Concrete5

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Hi,

I have a Concrete5 account which is showing my website as a project page however when I am in my website, it is saying that I need to reconnect the website to Concrete5 however when I try to log in it is not registering. I believe this is happening because my initial Concrete5 website was created with a different URL and I purchased a new URL which is the primary URL. I was told to try disconnecting my website from Concrete5 however the last time I tried that, I lost my website content as it defaulted to a new Concrete5 project.

It is giving me the messages below:

Re-connection Required
This site needs to be reconnected to the concrete5 community. This typically occurs because the site's base URL has changed.

When i try to login using the same username and password as my Concrete5 Account I am getting this message:
You must login with a username that is an owner or editor of this project.

Any help would be appreciated!

Thanks
Megan

View Replies:
TMDesigns replied on at Permalink Reply
TMDesigns
Without looking into this too much it appears that your site is registered to a different account on the C5 website.

Did someone else work on this? Can you log into C5 website and go and then click your username at the top right.

Then on the side bar you should see a link to projects. Is your website in there?
MeganKing replied on at Permalink Reply
Hi,

Thanks for the response. Yes my project is listed under the user, that's why I am confused!!!

Megan
TMDesigns replied on at Permalink Reply
TMDesigns
Are you a Contributor or owner?
MeganKing replied on at Permalink Reply
Owner
TMDesigns replied on at Permalink Reply
TMDesigns
Might be worth looking at this.

https://legacy-documentation.concrete5.org/tutorials/reconnect-to-th...

more than happy to help if you want to drop me an email.

hello at tm-designs.co.uk
MeganKing replied on at Permalink Reply
Thank You. I sent you an email.