Access Denied on all of site
I'm completely baffled.
My client's site was working just fine, then we ran into issues with the server it was giving 504 error, but this was fixed by the host and all was fine again.
Then out of the blue today, every concrete5 page has an access denied.
I switched RewriteEngine Off, but still have Access Denied on Dashboard page.
I can't login and I have no clue how to fix this.
(PS. nothing was changed to the code or any updates made, the site just stopped working)
Any help would be greatly appreciated
What version of PHP is your server running.
How big is your database file (in MB's)
Have you optimised your database..
0.0mb on the SQL databases.
I haven't optimized the database.
Surely the database should not be 0.0mb?
How would that even happen?
Now I'm really at a loss, I have no idea where to go from here.
If you are happy for me to do that, private message me with the cPanel address and the login details.
Please do not post that info on this forum, only by private message.
I'll do that, just need to get the updated details, they've been reset now.
Im just so confused, how does a website just stop working overnight when no one has touched it.
I'm just waiting on the client to send me the new details and I'll send them to you.
I was unable to download a zipped copy of the site because the cPanel file manager zip archive utility kept failing, I have therefore grabbed copies of the individual files and folders and I think I have it all now.
Your servers 'Afrhosts Backups' system is unresponsive in the management section and is churning out daily 'Home' backups which is eating into your disc space allowance, you should ask them to look into this.
I will continue looking into the errors now that I have it loaded to my dev. server...
I've also noticed that trying to download a full backup fails, I just thought it was bad internet connection on my part.
I have established an ftp connection but the download speed is pathetically slow.
I have the site almost working on my dev server so I think I will load it all to one of my spare domains so you can advice me further.
I will PM you the login details to the site when I have completed the upload..