Legacy (version 5.6.x-)

C5.6.4.0 Registration email notification going to spam folder

Permalink September 03, 2020 at 1:12 AM

I have setup registration for users to join as they request some files from a client's website.
However the email notification for each registration is ending up in the spam folder.
My client's emails are served through Office 365.
Any ideas?

ConcreteOwl replied on Sep 3, 2020 at 5:37 am Permalink Best Answer Reply

Make sure you have defined the email address sending the registration notification in the root.config/site.php file like this

define('EMAIL_ADDRESS_REGISTER_NOTIFICATION', 'you@your_domain');

Change the you@your_domain to the super admins email address and make sure it is registered to the website that is sending the notification.

trixiemay replied on Sep 8, 2020 at 9:44 pm Permalink Reply

Thanks very helpful.

edit: client verry happy!