Help with 220.127.116.11 upgrade
A client is looking to upgrade the site. It is built using 18.104.22.168 and I am having real trouble updating. I have tried updating to 5.7 via overwriting my current concrete folder, by downloading the folder and adding into the /updates/. As soon as I do this, the site does not show.
I have to put the database back and the site to how it was.
When I tried using the URL on various forums to access the update, I get either a blank page or upgrade source=dashboard_update page isn't working
Any help would be great.
I imagine the designer block add-on I have would need updating.
A related question was answered recently:
concrete5 5.6 cannot be directly updated to 5.7, they are not compatible.
In addition to restoring the database, you will need to restore the files in the update folder.