Images not showing on 5.6 site

Permalink November 09, 2017 at 4:18 PM

A client of mine has a really old C5 site v5.6. I just noticed that a lot of their banner images etc. are not showing up. No matter what image I select it tries to pull a cached version. I have cash off and have cleared cache numerous times. This is the code in the template view...

<?php 
defined('C5_EXECUTE') or die("Access Denied.");
$c = Page::getCurrentPage();
$f = $controller->getFileObject();
$ih = Loader::helper('image');
$thumb = $ih->getThumbnail($f, 737, 198);
$relPath = $thumb->src;
?>
<div id="left_h">
  <h1>
    <?php
            if($controller->altText){
                echo $controller->altText;
            } else {
               echo $c->getCollectionName();

Viewing 15 lines of 22 lines. View entire code block.

 
<?php 
defined('C5_EXECUTE') or die("Access Denied.");
$c = Page::getCurrentPage();
$f = $controller->getFileObject();
$ih = Loader::helper('image');
$thumb = $ih->getThumbnail($f, 737, 198);
$relPath = $thumb->src;
?>
 
<div id="left_h">
  <h1>
    <?php
            if($controller->altText){
 
                echo $controller->altText;
 
            } else {
 
 
               echo $c->getCollectionName();
 
         }?>
  </h1>
</div>
<div id="right_img" <?php if (($c->isEditMode())) { ?> style="width:720px !important" <?php } ?> ><img src="<?php echo $relPath; ?>" <?php if (!($c->isEditMode())) { ?> width="737" height="198" <?php } ?> alt="<?php echo $c->getCollectionName(); ?>" /></div>
<?php if (!($c->isEditMode())) { ?>
<div id="right_img_wrap"></div>
<?php  } ?>

No matter what I am trying, it just shows the alt text. When I echo $relPath it shows a cached image path (/files/cache/0d93e3fe1019072b2fc27218cc67b0bf_f38.jpg).

Anyone have any ideas?

ConcreteOwl replied on Nov 9, 2017 at 5:02 pm Permalink Reply

Have you tried to rescan the images in file manager?
Does a file exist at the path you posted?

primead replied on Nov 9, 2017 at 5:10 pm Permalink Reply

Yes, I did try rescanning. That cache file does not exist. But why won't it just load the image? I rescanned in File Manager, went to the image block and reselected it. Same result :(

ConcreteOwl replied on Nov 9, 2017 at 7:57 pm Permalink Best Answer Reply

Try going to the file manager, click the thumbnail of the image and select 'View'.
Does it display in the View?
If it does not display, then somehow or someone has deleted the original images from the server leaving just the thumbnails that are used by the file manager.