Mobile not reformatting in responsive theme.

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Hi all-

I have the theme Karma installed. I've read enough to know that contacting the designer will be fruitless.

My problem is the mobile site. The theme is allegedly responsive, but when I look at it on my iPhone, iPad, Surface, etc. it's not. It's a mess.

Is there something I have to do to turn the mobile responsiveness 'on' ? I have scoured the forum to no avail.

Selecting the mobile theme same as website doesn't change anything. (As attached)

This issue is making me stabby. Please help. And let me know if you need any other info.

Thanks
Carolyn

1 Attachment

 
apc123 replied on at Permalink Reply
apc123
Hi,

Without seeing the site (if you post a URL where I could view source it would help) my guess is going to be that the meta viewport tag is missing from inside the head tag.

It looks something like this.
<meta name="viewport" content="width=device-width, initial-scale=1.0">


Without it mobile devices won't know become responsive.

Cheers,
Anthony
sfthunder replied on at Permalink Reply
Hi Anthony-

http://santafethunder.com is the site.

Thank you for your time :)

Carolyn
juddc replied on at Permalink Best Answer Reply
juddc
Hi Carolyn,

I had a quick look at the source - looks like you've got your homepage content inside a table, and that table is in a full-width row in Bootstrap. So no - it won't be responsive.

I checked the page layouts on the Karma theme demo - they're working fine. Looks like maybe you're not using the page layouts properly?

Sorry you're feeling stabby.
sfthunder replied on at Permalink Reply
Thanks Anthony.

I've been slogging through re-doing page types etc. I realize a bit of my problem is that for that theme, some custom parts of it didn't install, or didn't install correctly. I don't know enough to start messing about trying to fix it. Next time I'll pick a theme with more support.

Thank you for pointing me in the right direction!

Carolyn