Theme is installed in 'Add Functionality' (and /packages) but does not show up in themes.

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I started an account on Arvixe and purchased and installed the theme Bootstrap. I then decided not to use Arvixe and use my Hostgator instead. The quick installed installed Concrete5 and I updated to 5.6.2.1. Everything appeared to go OK. I then released the license and assigned to the project on Hostgator. I was able to assign it and some add-ons. In the dashboard under Add Functionality the theme was recognized so I clicked download and then install. The theme and add-ons installed. I did get a red highlighted message after installing (instead of installed correctly, etc). The message just read "1".

When I go to my themes tab the theme does not appear/ show up as an option. I did check and all the files (not zipped or in a folder in a folder, etc.) - the theme folder and add-on folders are copied into the root /packages directory.

I feel like I did everything correctly and the files are there (in /packages) and installed in Concrete5 (in add functionality and Pages & Themes attributes)... just not showing up in the Themes tab so I can not activate it.

I tried deleting, releasing from the project and then downloading and reinstalling again but with no luck.

Any help would be appreciated.

Thanks

 
PatrickCassidy replied on at Permalink Reply
PatrickCassidy
This is a long shot, but have you tried clearing the cache in the c5 dashboard?
mhawke replied on at Permalink Reply
mhawke
I would also make sure your 'Overrides' cache is off as well.

Off topic: You choose Hostgator over Arvixe? What happened with the Arvixe account? I have had good results with them.
GoldenMedium replied on at Permalink Reply
Thanks for the replies. I will keep them in mind as I am learning more about Concrete5.

Since I had not yet put content on my site and I was using quick installer I deleted Concrete5 and reinstalled. I then was able to get the templates to show up in the new project's theme tab.

I suspected it could be cache issue that I am not familiar with. Hopefully that is what it was and I will research best cache practices on Concrete5. I did everything the same the second go and it worked so something was stuck/ needed cleared as far as I could tell. I wasn't sure about some of the cache settings but will research more.

As far as leaving Arvixe... I initially was going to use my current hosting (Hostgator) but their quick install wasn't the latest version and I saw some people having issues with. I used the quick set up on Concrete5 and Arvixe was the default and offered a 30 day trial. I didn't like that I had to pay for a year up front and I couldn't try month-to-month but other than that they seemed pretty good from my experience and research and I would consider going with them in the future.

I am just going to stay with Hostgator for now. Their quick install worked well - I had to run one update. I had my site up and running (the second time) in a few minutes.

Thanks again. Hopefully if someone else has the same problem this will lead them in the right direction. If I have the problem again and can resolve I will post a follow up here.