Unable to use theme options within dashboard

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Upgrade to 5.6.3.3 and it caused the theme to go wonky. Have the theme running again but cannot use the theme options that are within the dashboard. Keeps throwing the error below:

Warning: include(/home1/surfjoe/public_html/greatdocumentaryinc.com/updates/concrete5.6.3.3/concrete/single_pages/dashboard/theme_options/types_and_colors.php) [function.include]: failed to open stream: No such file or directory in /home1/surfjoe/public_html/greatdocumentaryinc.com/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 949

Warning: include() [function.include]: Failed opening '/home1/surfjoe/public_html/greatdocumentaryinc.com/updates/concrete5.6.3.3/concrete/single_pages/dashboard/theme_options/types_and_colors.php' for inclusion (include_path='/home1/surfjoe/public_html/greatdocumentaryinc.com/libraries/3rdparty:/home1/surfjoe/public_html/greatdocumentaryinc.com/updates/concrete5.6.3.3/concrete/libraries/3rdparty:.:/opt/php52/lib/php') in /home1/surfjoe/public_html/greatdocumentaryinc.com/updates/concrete5.6.3.3/concrete/core/libraries/view.php on line 949

Any suggestions or remedies would be greatly appreciated.

Cheers,
Joe

surfsupjoe125
View Replies:
suzannemc replied on at Permalink Reply
I'm having similar issues. I opened an account on Arvixe.com, deleted concrete5 version 5.7, installed c5 5.6.3. Now I'm unable to connect my site to the c5 community. I keep getting a CAPTCHA that tells me to enter confirmation code after solving challenge above, but there's no challenge on the pop up. When I enter my username and password, I get an error message "You must specify a site name" and "Your site token must be 64 characters" and I am unable to sign in to my concrete5.org account. Any suggestions?
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
Hi SurfsUpJoe125
Try this.. Go to root/concrete/single_pages/dashboard and look for a folder called theme_options, if it is there copy the folder and its contents and put the copy in root/updates/concrete5.6.3.3/concrete/single_pages/dashboard/
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi Weyboat,

Thanks for the reply. I have searched long and hard and cannot find that
folder or file. I do appreciate the suggestion. Hopefully I will figure it
out.

Cheers


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
andrewjaff replied on at Permalink Reply
andrewjaff
Hi,

Please try to update manually once again..
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi Andrew,

When you state update, update what? Are you referring to the theme itself or the concrete update to 5.6.3.3?

BIG thx
andrewjaff replied on at Permalink Reply
andrewjaff
Please update concrete5 .
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Okee Dokee. I'll do it

Thx


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi again,

Ok.. updated version 5.6.3.3. Uninstalled and re-installed theme and still no worky. Any other suggestions. I really need to get this fixed somehow.

Cheers
andrewjaff replied on at Permalink Reply
andrewjaff
can you let me know what error are you getting.

and have a live URL ?
andrewjaff replied on at Permalink Reply
andrewjaff
can you let me know what error are you getting.

and have a live URL ?
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi Andrew and thanks,

Yes, it is very weird. The URL is :http://www.greatdocumentaryinc.com....
Once logged in, I go to dashboard and then to theme options ( the options
for this theme resides there. Depending on which option is chosen, I either
get a blank dashboard page or the same error as I posted previously.

I need to be able to get to the options to make some edits. My client did
something in there and made it go wonky. I fianlly have it back up but
can't use the options which is very important for me to get this site back
to where it was.

Cheers and thanks


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
andrewjaff replied on at Permalink Reply
andrewjaff
Hi Joe,

As error in your dashboard so I will have to something. so I need your ftp details and admin details.

you can send me at [email protected]

please keep backup of your db and files
Thanks
Andrew
andrewjaff replied on at Permalink Reply
andrewjaff
Hi Joe,

As error in your dashboard so I will have to something. so I need your ftp details and admin details.

you can send me at [email protected]

please keep backup of your db and files
Thanks
Andrew
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi Andrew,

I truly appreciate your help.

FTP Host: ftp.swd-im.com UN= surfjoe PW= Surf!125edit

That should give you root access. Domain is greatdocumentaryinc.com

For concrete : UN= admin PW= Surf!125edit

Please let me know if I have omitted anything you might need.

Again BIG thanks
Joe


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984