Browse/Reload buttons missing in File Manager

Permalink
Just as the title said, the Browse and Reload buttons on the top right hand corner of the File Manager are missing. They were there the first couple of weeks when I was building the website, but they have since disappeared. Without them I am unable to upload any pics, images or anything else.
Please help.
My website ishttp://www.charlestongunners.com

 
Gunners replied on at Permalink Reply
I meant Upload button. Oops. :)
amigacooke replied on at Permalink Reply
amigacooke
I have had a similar problem. The browse and upload button have disappeared from the file manager.

I'm using advanced forms and data display, could this be a factor?
MattWaters replied on at Permalink Reply 1 Attachment
MattWaters
We noticed a few people having this issue and we're looking into what could be causing it.

I've attached a file that checks to see if the current user has permission to upload files. Try renaming it to canedit.php and uploading it to your site's tools/ directory. Then, while logged in as admin visit yoursite.com/index.php/tools/canedit.php

It should print out "hello" if everything's working correctly. Let me know if it works or just gives a blank screen.
Gunners replied on at Permalink Reply
-
Gunners replied on at Permalink Reply
OK, I finally figured it out and only got a blank screen.
MattWaters replied on at Permalink Reply
MattWaters
Thanks, that helps. Normally if you're logged in as admin, it should always return "hello". I don't have a diagnosis for the problem, but this sheds some light on why the File Manager's upload buttons aren't showing up.

We'll keep working on this. I'll keep you posted.
MattWaters replied on at Permalink Reply
MattWaters
In concrete5.4.2.2 and earlier, go to Dashboard > File Manager and click the Access tab at the top, you'll see a box named Allowed File Types.

In concrete5.5 and above, simple enter "Allowed File Types" into the Dashboard's Inelligent Search field (or go to Dashboard > System & Settings > Permissions & Access > Allowed File Types).

This field is supposed to contain a list of all the types of files you're allowed to upload, but if you're experiencing this problem, this field is likely blank. Even though the admin is technically allowed to upload files, no file types are allowed...so the file upload buttons disappear.

To fix this, paste the following into the Allowed File Types field and click Save:

flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml


UPDATE 2/15/2012:

This is not caused by one-click installer services as previously suspected. We've figured out that the culprit is likely the HTML5 Music and / or HTML5 Video add-ons from the Marketplace. These add-ons inadvertently wiped out the missing Allowed File Types values upon installation. The add-on developer has been notified and asked to fix this bug. Please see this thread for more info (note that while it's in the Bug Tracker for concrete5.5.1 it is NOT actually a core bug):

http://www.concrete5.org/developers/bugs/5-5-1/upload-file-options-...

Re-adding the Allowed File Types in the method specified above should work as reported. Alternatively, there's an SQL query you can run to fix this, noted in the link posted above.

Hope this helps everyone!
Gunners replied on at Permalink Reply
That worked. Thank you sir.
graphxks replied on at Permalink Reply
This happened on one of my sites as well. On Hostgator.
graphxks replied on at Permalink Reply
I used the update within Concrete5.
bentvision replied on at Permalink Reply
bentvision
FYI.. I installed yesterday 5.4.2.1 from a hard download from C5.org and my allowed types were blank as well. So this isn't just a 1-Click issue.

Easy fix though, thanks.
MattWaters replied on at Permalink Reply
MattWaters
Hi folks,

We believe we've found the cause of this problem-- a couple of marketplace add-ons were inadvertently affecting the Allowed File Types list.

Please see my updated post above for more info.